Thorough understanding of equipment parts and components
Experience managing large-scale operations
Ability to thrive in a fast-paced environment
Strong interpersonal and critical thinking skills
Excellent oral and written communication skills
Proficient in PC skills and adaptable to technology changes
Responsibilities
Manage daily operations of the parts team including counter, warehouse, and shipping/receiving
Oversee inventory management to minimize loss and maximize revenue
Evaluate services and contracts related to parts
Cultivate customer and vendor relationships to ensure satisfaction
Coordinate multiple tasks and prioritize effectively
Train new coworkers and promote teamwork
Uphold company core values and enhance customer experience
Benefits
Health, dental, and vision insurance
Paid time off
401(k) with matching contributions
Life and disability insurance
In-house training programs
Tuition reimbursement
Employee referral bonuses
Tool allowances and loans
Discounts on cellular service, computers, and vehicles
Opportunities for overtime
Shift differentials if applicable
Full Job Description
Job Title: Parts Manager
Location: Richmond, Virginia
Starting Compensation Range: $89,000 - $115,000 per year
The Parts Manager is responsible for managing the daily operations of the parts team, including the Parts Counter, warehouse, and shipping/receiving functions; managing inventory to minimize loss and maximize revenue; evaluating services and contracts related to Parts, manage customer and vendor relationships, and ensure customer satisfaction.
Requirements for the Parts Manager position include:
High mechanical aptitude
Thorough understanding of equipment parts and components
Must be able to manage a large scale operation
Must be able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands
Must possess ability to prioritize tasks and to delegate them when appropriate
Must possess strong interpersonal and critical thinking skills
Must be a strong communicator with excellent oral and written communication skills
Must be able to define problems, collect data, establish facts and draw valid conclusions
Must be able to positively interact with supervisor and to understand problems and concerns relating to parts
Must be able to be self-directed, organized and be able to interact with coworkers and train new coworkers
Strong PC skills and the ability to self-develop and adapt to changing technology
Must be able to work shifts as needed, including days, nights, and/or weekends to meet customer needs
Must be able to work as an integral part of a team
Promote a positive customer experience
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Seeking Candidates with:
Previous operations management experience in Parts Operations
Proven leadership experience required
Background in heavy equipment or automotive parts/service preferred
Physical Requirements:
Regularly required to sit and talk or hear
Frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms
Occasionally lift and/or move up to 20 pounds
Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus
Competitive Compensation and Benefits:
Health, dental and vision insurance
Paid time off
401(k), $0.75 to $1.25 match up to 6%
Life and disability insurance
In-house training instructors/programs
Tuition reimbursement
Employee referral bonus program
Tool allowances and tool loans
Discounts on cellular phone service, computers, and vehicles
Opportunities for overtime
Shift differential (if applicable)
Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
