Career Area:
Product Support
Job Description:
The Parts Information Specialist designs, creates and maintains technical parts information for company products. Caterpillar Parts Authors are a critical team member working to provide best in class parts information to Caterpillar dealers and customers.
Additional Information:
- Location: Peoria, IL (United States)
- Required Travel: Less than 10% (Domestic)
- Relocation Assistance Offered: None
- US Work Sponsorship Offered: None
What You Will Do:
• Creates and revises technical parts information in support of new product introduction, continuous process improvement, and revision timelines.
• Ensures all parts information is created accurately per standards and participates in process improvement efforts.
• Utilizes engineering data to confirm part numbers, part names, and quantities for Caterpillar users.
What You Have (Basic Requirements):
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Top Candidates Will Have:
• Bachelor’s degree
• 2-4 years of work experience at Caterpillar or in a similar role
• Experience with Caterpillar systems like EDS, Teamcenter, HVC/PRWB or reading prints
What You Will Get:
This is Caterpillar – creating and delivering world-class components and solutions superior to the competition. Learn more about The Caterpillar Experience and why It's More Than a Job, it's a Career at Caterpillar.
Learn more about what happens inside Caterpillar’s Product Support & Logistics Division (PSLD).
Summary Pay Range:
$72,360.00 - $108,540.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates:
October 6, 2026 - October 20, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
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