Partnerships ManagerEvent Organizer Partnerships • New York, NY
We're looking for a Partnerships Manager to grow and deepen our event organizer partner program. This is a strategic, hands-on individual contributor role: you'll personally own relationships with key event organizer partners and the operational excellence that keeps them successful.
You'll drive retention and expansion across your book of strategic accounts-owning the health metrics, playbooks, and outcomes that keep organizers engaged-while partnering with product, data, and commercial teams as Vendelux scales. You've built and grown partner, channel, or customer success relationships at a Series A/B/C tech company and thrive in commercial, operational work.
What You'll DoOwn strategic partnerships
- Lead and grow relationships with key event organizer partners, serving as the senior point of contact for your strategic accounts.
- Own partner onboarding end-to-end, from pre-call research to live sessions and follow-up education.
- Build and customize data reports and dashboards to meet partner-specific needs, and surface partner feedback to improve reporting workflows and product capabilities.
- Represent Vendelux externally at industry events, and stay close to market trends to influence product and positioning.
Drive retention and expansion
- Own retention, expansion, and account health across your accounts; hit your targets and prioritize your time and resources to deliver predictable outcomes.
- Identify and drive expansion-additional events, renewals, webinars, case studies, and media partnerships-partnering with Sales, Product, Data, and Marketing on go-to-market and upsell.
- Deliver compelling business outcomes for your partners across onboarding, adoption, renewals, and expansion.
- Contribute to the playbooks, segmentation, and health-scoring approaches that make the account management function scalable.
What We're Looking For- 5-8+ years in account management, partnerships, or customer success-ideally in B2B SaaS.
- Proven success hitting retention and expansion targets; comfortable owning your number.
- Strong operational mindset: building playbooks, KPIs, and repeatable processes for your accounts.
- Comfortable with data and customer usage/adoption metrics; a strong communicator who builds trust and navigates complex stakeholder conversations.
- Highly organized self-starter who thrives in fast-paced, scaling environments and prioritizes competing demands.
Bonus Points- Experience with data, analytics, media, or marketing intelligence platforms.
- Familiarity with events, experiential, or brand marketing ecosystems.
Experience with international clients or expanding into new markets.
Benefits- Competitive base salary and bonus
- Healthcare covering medical, dental and vision
- Work from our NYC HQ
- Unlimited PTO plus two company-wide shutdowns during the July 4th week and the Christmas - New Years week
Come build a great company with us!
Not all candidates will check all of the requirements listed above and that's ok! We are open to great people from non-traditional backgrounds.
