Role and ResponsibilitiesAs the Strategic Accounts Lead, you will own a portfolio of Optimism's most strategic partners. You will serve as the single-threaded owner for these relationships, accountable for execution, long-term value creation, and measurable strategic and commercial outcomes. Working cross-functionally with Product, Engineering, Legal, and GTM teams, you will align partner needs with Optimism's roadmap and drive partnership strategy through to delivery.
What are the role responsibilities?- Own a portfolio of accounts as the primary point of accountability for revenue, execution, and overall partner success. You hold the senior relationships, and escalations come to you.
- Lead the full lifecycle of each account: onboarding, chain deployment, ongoing performance management, upsell, and renewal.
- Run Optimism's account management framework, including Joint Business Plans, clearly defined KPIs, and a structured cross-company operating model (QBRs, recurring CEO-to-CEO touchpoints).
- Act as a trusted advisor to partners building out a comprehensive blockchain ecosystem, leveraging Optimism's relationships and pre-existing deals.
- Coordinate deeply across Product, Engineering, Legal, Data, and GTM to scope work, resolve blockers, and ensure timely, high-quality delivery.
- Identify risk and opportunity signals early, including churn risk, underperforming initiatives, and expansion opportunities, and own the remediation plan.
What skills do you bring?- Experience owning enterprise accounts against a revenue number.
- Comfort selling things that aren't finished. You'll be taking capabilities to customers ahead of general availability, and you'll need to do it while setting expectations we can actually meet.
- Strong understanding of the blockchain and Web3 landscape, particularly L1s/L2s, infrastructure, and developer ecosystems, with enough technical fluency to work effectively with product and engineering teams.
- Communication and influence with senior stakeholders inside and outside the company, including the ability to shape a partner's ecosystem-building efforts.
- Proven ability to structure and manage complex commercial relationships and negotiations, including incentives, renewals, and performance-based agreements.
- Strong operational discipline: running QBRs, developing Joint Business Plans, managing KPIs, and coordinating cross-functional work.
- High ownership mindset, strong judgment, and comfort operating in a fast-moving, ambiguous environment.
What we offer- Health, fully covered. OP Labs pays 100% of your health insurance premiums, with a range of medical, dental, and vision plans to choose from.
- 401(k) with a 4% company match.
- $2,000 annual wellness stipend, to spend on whatever keeps you healthy and energized.
- $1,000 WFH setup stipend and $,1000 learning budget
- Competitive compensation, including performance bonus and token grants - you share in the growth of what we're building together.
- Flexible time off. No fixed allotment. Take what you need.
- 14 paid holidays, plus two Collective Pause weeks each year - the first week of July and the week between Christmas and New Year, when the whole company steps back at once.
- Four-week sabbatical after three years, three of them paid, with your equity and tokens vesting throughout.
- New York hybrid, or location-flexible (team dependent). Commercial and growth teams work from our SoHo office three days a week; engineering and technical roles are location-flexible.
- We get together in person. Every team carries a travel budget so remote teammates can join us in New York, and we bring the whole company together at offsites twice a year.
