3-5 years of experience in a client-facing role, preferably in a startup environment
Strong analytical skills with a comfort in working with data
Proven ability to manage high-volume partner relationships
Experience in driving adoption and improving conversion rates
Excellent communication and presentation skills
Responsibilities
Own and manage a high volume of partner relationships from contract signing to live implementation
Collaborate with leadership to develop strategic business reviews and presentations
Drive partner adoption to enhance conversion rates and order value
Identify and address at-risk accounts to prevent churn
Create scalable playbooks for Partner Success operations
Benefits
Remote work flexibility
Opportunity for professional growth and direct interaction with leadership
Dynamic work environment with a focus on innovation
Access to resources for skill development
Engagement in high-impact projects with significant partner relationships
Full Job Description
10th November, 2026
Partner Success Manager, Mid-Market
Remote, United States Full-time
You'll own a high volume of those partner relationships, taking new brands from signed contract to live at checkout and keeping every account moving. You'll act as leadership's right hand on key partners, build the decks and business reviews behind partner decisions, drive adoption to lift conversion and order value, and catch at-risk accounts before they churn. You'll also build the playbooks that let Partner Success scale.
This suits a high-output customer or partner success professional with three to five years in a client-facing role, ideally at a startup, who is comfortable with data and quick to respond. You'll work directly with leadership and grow into owning the most important partner relationships.
