itD is seeking a Partner Program Manager to drive partner engagement and execute programs that strengthen partner relationships and improve overall program performance. This role ensures smooth partner operations, delivers well-run events, and maintains a consistent, high-quality partner experience. The ideal candidate brings experience in partner management, program operations, and event execution, along with a track record of improving engagement and driving participation.
Location: Remote (Washington State)
Pay Rate: $85,000-$90,000 annually, depending on experience.
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities- Manage partner communications by responding to inquiries related to workshops, registrations, and program participation in a timely and professional manner
- Analyze event and program data to identify trends, surface insights, and follow up with partners to drive alignment with best practices
- Support partner lifecycle activities including recruitment, onboarding, retention, and ongoing engagement
- Conduct regular partner check-ins and reviews to assess performance, address challenges, and identify growth opportunities
- Plan and coordinate workshops and partner events based on program priorities, adjusting formats and content as needed
- Develop and deliver presentations, including office hours and enablement sessions, to educate and engage partners
- Execute quality assurance across events, templates, tools, and processes to ensure consistency and effectiveness
- Maintain and update partner-facing and internal resources to ensure accuracy and usability
Internal Responsibilities- Attend regular internal practice community meetings
- Collaborate with your itD practice team on industry thought leadership
- Complete client case studies and learning material (blogs, media material)
- Build out material to contribute to the Digital Transformation practice
- Attend internal itD networking events (in person and virtual)
- Work with leadership on career fast-track opportunities
Required Qualifications and Skills- Strong written and verbal communication skills
- Proven ability to manage partner or customer relationships
- Experience with event planning, coordination, or program management
- Strong analytical skills with the ability to interpret data and drive action
- Excellent organizational skills with high attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Experience presenting to stakeholders or leading group sessions
Preferred Qualifications and Skills- Experience working with partner programs or ecosystems
- Background in customer success, operations, or program management
- Experience supporting workshops, training sessions, or enablement programs
- Familiarity with reporting and performance tracking for events or programs
EducationBachelor's degree in a relevant field or equivalent work experience required.
Additional InfoDynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
