About the Role: We are looking for a high-energy, execution-oriented
Partner Enablement Manager to build and scale our partner enablement function. This role will own the strategy and execution of training, certification, and activation programs that make Netomi a "go-to" solution across our partner ecosystem.
Reporting to the VP, Alliances, Partners & Channels, you will work to ensure our partners teams are trained, incentivized, and excited to position and deliver Netomi solutions. This role is critical to scaling Netomi's partner ecosystem-ensuring our partners are not just trained, but activated, aligned, and driving meaningful revenue and customer impact.
Responsibilities:Partner Enablement & Certification- Design and orchestrate end-to-end training and certification programs for partners
>- Deliver engaging enablement sessions, workshops, and onboarding programs
>- Build scalable curricula that drive partner proficiency in Netomi's CX and AI platform
>- Continuously refine programs based on feedback and performance gaps
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Partner Activation & Engagement- Drive awareness and adoption within top-tier partners
>- Ensure Netomi is top-of-mind and embedded ("sticky") within partner teams
>- Facilitate pilot programs and support early-stage deployments with partners
>- Act as a key connector between partners and internal teams
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Economic Value & Incentives- Clearly communicate the economic value and ROI of Netomi solutions to partners
>- Help structure and promote certifications, incentives, and growth pathways
>- Support partner-led opportunities across strategic accounts
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Program Operations & Execution- Own program operations including scheduling, tracking, reporting, and certification progress
>- Navigate complex organizations and internal stakeholders to drive execution
>- Identify enablement gaps and proactively implement solutions
>- Work through ambiguity and remove friction to keep programs moving forward
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Requirements:- 3-5+ years of experience in enablement, training, partner programs, or consulting
>- Proven experience leading or supporting training, certification, or onboarding programs
>- Experience working with or alongside consulting firms or system integrators preferred
>- Strong program management and stakeholder management skills
>- Ability to balance strategy and hands-on execution
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Who You Are:- High-energy and resilient - you hear "no" and keep going
>- Passionate about customer experience (CX) and AI-driven transformation
>- A strong facilitator and communicator who can lead engaging trainings and workshops
>- Comfortable operating in complex environments and navigating organizational dynamics
>- Excited to build relationships with top consulting firms and global enterprises
>- Proactive, resourceful, and thrives in a fast-paced, scaling environment
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