Position SummaryInstalls, modifies, configures and maintains the Radiology Information System (RIS) and related Picture Archiving and Communication System (PACS) for multiple departments. Provides technical expertise in implementing and supporting all RIS/PACS functions and for the daily operational integrity of the systems. Serves as a liaison between internal groups and the organization and vendors regarding all digital imaging initiatives. Ensures timely and accurate capture of DICOM image data into the PACS system. Ensures remote access is available to appropriate radiologists, physicians and other users. Directs correction of broken exams to ensure data integrity in PACS. Works with appropriate internal staff to develop backup, downtime and periodic system maintenance procedures and resolve workflow issues. Assists with strategic planning initiatives for digital imaging systems.
Essential Duties and Responsibilities- Acts as the key resource for operation, design and improvement of assigned systems including RIS and PACS.
- Answers system functionality questions, resolves internal issues concerning the system and responds to requests for information from user departments and, hospital administration, radiologists, providers and attending physicians.
- Trains users in new functions, customization, and upgrades. Provides training materials, checklists and easily accessible reference guides regarding such changes to department management.
- Helps management identify appropriate learning opportunities for the RIS/PACS administrator, and cooperates with management to acquire and schedule such learning. Provides reports in response to management requests and assists management with the interpretation of information. Manages and reviews system utilization, error and turn around reports.
- Monitors all system activities to ensure data security, integrity and validity as well as efficient and appropriate system usage. Reports any concerns to management, hospital privacy officer and/or compliance officer, as appropriate.
- Plays the lead hospital role in the initial planning and implementation of the system and system expansions, replacements and upgrades. Participates in software and hardware upgrades and equipment replacement, projects future system needs and uses, and keeps abreast of changes in computer hardware available on the market which effect assigned computer systems and users. Maintains assigned computer systems, including periodic updates and modifications following established change management procedures. Documents changes in the hospital's change management system. Addresses the evolving system needs in terms of software, hardware, or staff through interaction with management, users, radiologists, providers, other departments and vendors. Identifies areas of improvement for user community. Works with HPH clinics and other departments to maximize PACS utilization.
- Assesses hardware's ability to meet timely processing of data as the database expands. Monitors disk usage and disk space, request and initiate addition of storage capacity when required. Participates in the development and periodic review of policies and procedures which relate to assigned computer systems. Considers policy and procedures when system changes impact user workflow or data requirements. Monitors, manages and coordinates vendor approved operating system patches and vendor approved antivirus patches and updates.
- Monitors image quality and performs and documents reading monitor calibrations.
- Documents problems - initial problem, progress, final resolution and cause - in designated issue problem tracking systems - vendors and hospitals. Involves vendors in problem resolution as appropriate. Participates in department's rotating off-hours emergency on-call coverage.
Required Qualifications- 1-3 years of similar experience required
- 4+ years of similar experience preferred
- Bachelors degree required
Licensure and CertificationWhere a professional license or certification is required, the candidate must maintain the applicable license or certification throughout employment and comply with applicable renewal and reporting requirements.
Humboldt Park Health may verify applicable professional licenses, certifications, education, employment history, and other credentials as permitted or required by applicable law and organizational policy.
ScheduleThis position follows a full-time schedule. Flexibility may be required based on patient care and operational needs.
CompensationPay Range: $80,000 - $90,000 per year
The pay range represents the budgeted compensation range for this position. Final offers may vary based on job-related factors, including qualifications, education, experience, skill set, internal equity, applicable policies, and other factors permitted by law.
