4+ years of product labeling and project management experience in medical devices or regulated industries
Proficient in graphic design and XML-based authoring tools
Experience with label design software (e.g., EasyLabel, NiceLabel, BarTender)
Strong project management and collaboration skills
Excellent written and interpersonal communication abilities
Responsibilities
Create and maintain product label content and artwork
Collaborate with cross-functional teams to develop labeling content
Execute minor project updates independently
Troubleshoot issues and propose solutions
Support complex design change projects with Labeling PMs
Execute end-to-end GLMS Change Order process
Provide training to team members
Benefits
Collaborative work environment
Opportunities for professional development
Involvement in innovative labeling solutions
Support for quality management initiatives
Engagement in cross-functional projects
Full Job Description
Primary Function:
This role is within "Product Labeling Design and Development" team within Technical Services Department (Shared Services). Product Label Design and Development team works very closely with Global Labeling team for supporting product labeling activities for the full lifecycle of Intuitive products. As a Packaging Graphics & Product Label Specialist -3, the role requires hands-on execution with Label Design and Development deliverables. As a Label Specialist -3 work closely with Labeling Project Managers and cross functional business team members for New Product Development (NPD) and/or Sustaining to support end-to-end Label content creation and managing the artwork release.
Roles & Responsibilities:
Create/update/maintain various iteration of the product label content and artwork along with managing changes within document management system
Effectively work with cross functional team members (e.g. R&D, Regulatory, Operations, Quality, Marketing) and represent Labeling function in the core team meetings for developing labeling content, alignment and translating it into functional label layout utilizing labeling software and/or illustrating software
Able to execute and support with minor requirement updates.
Ability to execute tasks independently for minor projects which requires minimum content updates/changes (for ex. Version change etc.)
Troubleshoot Issues, communicate impact and propose solutions
Support and execute complex/major design change projects in conjunction with Labeling PMs and engineering teams
Must be able to execute and design the labels in current Labeling applications (Ex. GLMS, Bartender, Hybrid)
Able to execute required label qualifications including attributes, tables, images, symbols and translations, training and problem solving assistance
Supports and executes company initiatives/ Quality Management System (QMS) as identified by management
Execute end to end GLMS Change Order process
Supports and collaborates with Label Design and Development team to produce consistent method of developing the product labels not limited to adopt to support current business needs and manufacturing variance of producing the product labels.
Ensure clear communication with direct management on project risks, tactical project approach and issues which need escalations
Provide training to peer and subordinate team members
Have in depth PLM (Agile) system and change control processes knowledge in order to 'trouble shoot' issues as needed and know when to escalate them to appropriate department (IT, Doc Control, manufacturing etc.)
Collaborates effectively with cross functional teams (Test Engineering, Quality, Regulatory, Project Management, Design and Document Control) and support business needs/solutions to support manufacturing needs for multiple products/BU
Collaborate with business unit/IT stakeholders in the development of labeling solutions
Develop tools to continue to support tactical business transformational programs
Coordinate User Acceptance Testing (UAT) activities with IT/business partners for product label content
Contribute to the development of solutions and best practices for labeling initiatives
Additional Responsibilities:
Ensures successful, on-time completion of department projects; communicates constraints to direct management when successful project completion is at risk
Performs and executes a broad variety of tasks in support of global labeling as assigned by department management
Qualifications
Skills/Job requirements/Experience:
BS degree in science or equivalent
Minimum of 4+ years product labeling and project management experience for medical device or other regulated industry preferred.
Experience using graphic design, XML based authoring tools, labeling or printing solution software
Experience with a label design software (i.e. EasyLabel, NiceLabel, or BarTender or Prisym) is required.
Experience utilizing computer-aided design equipment and graphic tools such as, Adobe Illustrator/Photoshop/InDesign, and other related software.
Strong project management skills.
Strong collaboration, problem solving and analytical capabilities
Excellent written and interpersonal communication skills
Reasoning Ability:
Must be a quick learner with ability to understand complex technical information and translate into writing
Proven success recognizing critical issues with the ability to react quickly under pressure, and drive issues to closure by providing coordinated direction.
Other skills and abilities:
Ability to work in a team environment
Self-motivated with strong focus on details and accuracy
Self-starter who can independently thrive in a team environment to prioritize tasks and escalate appropriately
Ability to logically reason, solve problems, and make decisions on key issues with minimal supervision
Ability to motivate and influence others over whom they have no direct authority
Familiar with SAP, Agile or similar software
Proficient user of Tableau, Smartsheet, or similar project management software
Working knowledge and/or experience of Agile PLM or similar PLM business systems in medical device or life science industry.
Experience in Adobe Illustrator and Photoshop or previous experience with label creation software (e.g. BarTender, Prisym) preferred
Experience with Change Management or document control preferred
Integrity:
Accepting and adhering to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.
About Intuitive Surgical, Inc
Intuitive Surgical, Inc. is an American corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System. The company is part of the NASDAQ-100 and S&P 500. Intuitive Surgical has installed more than 5,000 surgical systems worldwide, and has more than 4,000 employees.