Strong understanding of professional selling techniques
Self-motivated and goal-oriented
Effective communication and interpersonal skills
Responsibilities
Develop and maintain customer relationships through regular visits
Keep a structured visit schedule and update logs
Engage in monthly sales calls with clients
Promote and enhance parts and service offerings
Optimize sales for maximum profitability
Document customer interactions in CRM within 24 hours
Assist in collecting overdue payments
Benefits
Use of personal protective equipment provided
Work in a typical manufacturing environment
Opportunities for continuous product education
Collaboration with Parts and Branch leadership on service delivery
Support for safety and hazardous waste disposal practices
Full Job Description
ESSENTIAL JOB FUNCTIONS:
Actively visit, develop and maintain the relationship between the company and our customers.
Keeping a scheduled visit plan.
Update weekly visit logs and engage in monthly sales calls.
Promote, and develop all facets of parts and service business with the customer.
Maximize sales with the customer, at the highest possible levels of profitability.
Maximize the breadth of products that are sold by the Company.
Assist the accounts receivable department in the collection of delinquent payments
All visits with all customers will be documented in the Company CRM (Telenotes) system within 24 hours of the visit.
Continuous education of all products sold by the Company.
Train and master the business system skills needed to perform their tasks.
Work with the Parts leadership and Branch leadership to develop delivery schedules that maximize the delivery truck and ensure an outstanding level of service to our customers.
Load and deliver parts to customers.
Ensure all customer account information is accurate and up to date.
Assist with cycle counts and inventory counts.
SKILL REQUIREMENTS:
Extensive knowledge of professional selling techniques and the establishment of target markets as it relates to our product lines.
Ability to continually seek and develop new customers.
Must possess strong time management skills
Should have effective oral and written communication skills.
Must possess strong interpersonal skills and self-confidence with an ability to address controversial issues.
The individual should be goal oriented and self-motivated.
QUALIFICATIONS:
3+ years of demonstrated success in sales
Computer skills in ERP systems
Ability to navigate Excel and Google Sheets.
WORK ENVIRONMENT:
The performance of this position will require exposure to the manufacturing areas were all areas require the use of personal protective equipment such as safety glasses, hearing protection, steel toe shops and other mandatory safety equipment.
For the most part, ambient temperatures with typical plant lighting and manufacturing equipment are present throughout the facility.
PHYSICAL DEMANDS:
Sit or Stand as needed
Walking primarily on a level surface for periodic periods throughout the day
Reaching above shoulder height, below the waist or lifting as required to reach documents or store materials throughout the workday.
Proper lifting techniques required
Lifting, loading, and securing parts
Loading parts using forklift and pallet jack
SAFETY AND POLICY PRACTICES:
Knowledgeable of standard safety policies and procedures and adhere to the same while supporting the goals and objectives of the organization and recognizing the Company's need to achieve its business objectives.
Complying with company hazardous waste disposal procedures.
