Outside Sales Representative

MRC Global • $75K — $94K *

Carson, CA 90745In-Person

Retail & Consumer Goods

Less than 5 years of experience

Reposted 2 months ago

Job Overview by Ladders

Qualifications

Undergraduate degree in a related field or equivalent experience.
4+ years in customer service, inside sales, or warehouse services with progressive responsibility.
Knowledge of PVF materials and understanding of pricing, supply, and contract terms.
Proficient in using computers and software applications.
Strong communication skills with ability to convey detailed knowledge effectively.
Willingness to be on-call for 24-hour customer service availability.
Ability to travel occasionally within and outside the branch service area.

Responsibilities

Generate new business by analyzing territory for potential customers.
Grow existing accounts through proactive sales initiatives targeting lost business.
Achieve profitability by meeting gross margin goals through effective negotiations.
Deliver superior service via consultative sales and tailored solutions.
Research and develop information on new projects relevant to the territory.
Negotiate with vendors to secure the best product prices for customers.
Collaborate with internal teams to create and implement strategic business plans.

Benefits

Comprehensive benefits package including health insurance and retirement plans.
Generous vacation policy with options for vacation purchase program.
Employee assistance offerings to support personal and professional development.

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Full Job Description

Job Purpose

Responsible for the execution and achievement of established financial goals; accountable for the sales development and gross margin growth in an assigned territory from lead generation to close.

Salary Range

$75,400 - $94,000, depending on position qualifications, job-related skills and experience, education, certifications, and geographic location.

Benefits

Comprehensive benefits packages that include health insurance, retirement plans, vacation, vacation purchase program, and other employee assistance offerings.

Responsibilities

Individual must be able to perform the essential duties with or without reasonable accommodation.

Generate new business through analysis of the assigned territory to identify new customers and markets.
Grow existing accounts through execution of a proactive sales plan with initiatives to include focus on lost & declining business in the existing customer base.
Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation.
Deliver superior service through consultative sales, prepare quality presentation materials, conduct demonstrations, detailing products and cost savings, determine customer needs and requirements, and offer solutions.
Research and develop information on new projects.
Develop knowledge of customer accounts within assigned territory, including technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis.
Negotiate with vendors and coordinate efforts with Supply Chain groups for the best product prices.
Work with the Branch and Regional management and National Accounts team to develop strategic territory business plans, assist with proposals, contract research and negotiation, and implementation of sales strategies to achieve sales growth.
Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements in partnership with management and national account teams.
Identify and communicate work in process, threats, opportunities, and related market trends as appropriate.
Develop and continually improve product knowledge, pricing, and MRC Global systems, procedures, and strategy.
Aggressively respond to and meet sales opportunities by serving as the source for customers' required information while maintaining consistent contact with all customers in the assigned area of responsibility.
Develop customer retention strategies by consistently illustrating MRC Global's value proposition in conjunction with evolving customer needs.
Drive effective partnership with the Branch team, communicate to deepen understanding of customer business processes, buying procedures, and expectations for service.
Attend branch meetings, share information and instill vision, and create enthusiasm to achieve goals.
Partner with the branch and other internal resources to investigate and resolve all customer complaints promptly, evaluate the source of the problem, and follow the resolution.
Perform related administrative functions in accordance with MRC Global procedures, including quotations, order placement, delivery confirmation, processing changes and returns, and responding to messages and inquiries.
Work with the branch warehouse to achieve delivery performance goals, ensure orders are filled as promised, and keep customers informed of order status.
Advocate and engage in the promotion and maintenance of safety initiatives.
Exercise care in all activities, demonstrate safety leadership.
Carry out other duties within the scope, spirit, and purpose of the job.
Take reasonable care for the safety and health of yourself and others.
Address and report workplace hazards, injuries, or illnesses immediately.

Qualifications

Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.

An undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.
Any combination of four or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated sales negotiation experience.
Demonstrated knowledge of PVF materials and ability to understand the scope of services to include pricing, supply, and contract terms.
Demonstrated competence in the use of computers and software applications.
Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others in one-to-one or group situations.
The willingness and ability to be on call are needed to provide 24-hour service to customers.
The willingness and ability to travel within and outside the branch service area, with occasional overnight stays.
Must have a current, valid driver's license and acceptable record at all times.

Additional Qualifications

Must have the ability to provide documentation verifying legal work status.
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.

Working Conditions

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
Reasonable accommodation may be made to enable individuals to perform essential functions.

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About MRC Global

MRC Global is a distributor of pipes, valves, fittings, and other products used in the energy industry. The company was founded in 1921 and is headquartered in Houston, Texas. MRC Global operates in more than 25 countries and has over 400 service locations worldwide. The company's products are used in a variety of industries, including oil and gas, chemical, and power generation. MRC Global is committed to providing high-quality products and services to its customers.

Learn more about MRC Global

Size

2,600 employees

Market Cap

$973.2 million

Industry

Manufacturing & Automotive

Net Income

-$274 million

Founded

1921

5 Year Trend

-2.6%

Revenue

$2.5 billion

NASDAQ

MRC

* Ladders Estimates

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