3+ years in communications, public relations, or related fields.
Strong organizational and multitasking abilities with attention to detail.
Excellent written and oral communication skills; public speaking experience.
Proficient in Microsoft Office 365; familiarity with AI tools preferred.
Ability to engage effectively with senior staff and agency personnel.
Valid Driver's License and comfort driving in NYC.
Responsibilities
Lead coordination of OIG's outreach program, including MTA site visits.
Track data related to outreach initiatives as directed.
Maintain outreach materials like posters and rack cards.
Assist in planning and hosting OIG meetings and events.
Respond to FOIL requests, including record compilation and review.
Monitor relevant New York State legislation affecting OIG's mission.
Support additional tasks and assignments as needed.
Benefits
Eligible for hybrid teleworking based on office policies.
Opportunity to engage with diverse stakeholders across MTA facilities.
Involvement in significant outreach and public information initiatives.
Full Job Description
Job ID: 17831
Business Unit: MTA Inspector General
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Inspector General
Date Posted: Oct 26, 2026
Description
Job Title: Outreach and Public Information Coordinator
Salary Range: $71,979 - $89,973
Closing Date: Open Until Filled
Agency: Office of the Metropolitan Transportation Authority Inspector General
Location: New York City, New York
Hours: Full-Time
Position Summary:
Under the direction of the Deputy Inspector General for Communications and Public Affairs and the Assistant General Counsel, within the Executive Unit, the Outreach and Public Information Coordinator is responsible for assisting with OIG's outreach program, including coordinating and participating in MTA site visits, OIG events and trainings, legislative tracking, and requests for public information under the Freedom of Information Law ("FOIL").
Duties and Responsibilities:
Takes a lead role in coordinating OIG's extensive outreach program, including visits to MTA facilities and contractor work sites, to discuss the oversight and functions of OIG with workers and management, including but not limited to NYC Transit bus depots, subway yards, stations, and maintenance areas; Long Island Rail Road yards and stations; Metro-North Railroad yards and stations; and Bridges & Tunnels facilities. This includes scheduling the visits, coordinating among OIG and MTA staff, attending the visits, and in some cases leading the presentation to MTA workers.
Tracks data relating to OIG's outreach program as directed.
Maintains OIG's outreach materials, including posters, rack cards, and other items.
Assists with OIG meetings, events, and trainings, including all aspects of planning and hosting the events as directed by the Deputy IG for Communications or their designee, including scheduling, drafting PowerPoint presentations, drafting scopes of work, ordering and managing supplies, handling audio/visual needs, and internal communications and coordination as needed.
Assists with responding to FOIL requests as directed by the Assistant General Counsel, including reviewing requests, compiling and reviewing OIG records, preparing records for redaction, and tracking the process.
Tracks proposed New York State and other legislation relevant to OIG's mission and operations as directed by the Assistant General Counsel.
Assists with other tasks and assignments as needed.
Qualifications / Relevant Experience :
A bachelor's degree is required for the position.
Minimum of three years of experience in communications or public relations, government affairs, a policy or legal practice area, or equivalent experience.
Excellent organizational, time management, and multitasking skills while maintaining attention to detail and accuracy.
Excellent written and oral communication skills and comfort with public speaking.
Strong technology skills and extensive experience with Microsoft Office 365, including PowerPoint, SharePoint, Word and Excel. Proficiency and comfort using AI tools is preferred.
Ability to interact effectively with OIG Executive and Senior Staff, MTA Headquarters and Agency staff.
Ability to travel within the New York City Metropolitan area on short notice, if required.
Current Driver's License is required, along with comfort driving in and around New York City.
Pursuant to authorization by Inspector General, this position is eligible for hybrid teleworking consistent with office policies.
A two (2) year commitment upon being hired is a condition of employment.
How to Apply :
Please submit a resume and cover letter to: [email protected]
Reference the Job Title for which you are applying for in your email subject line.
About Metronorth Railroad
Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
