Virtua

Outcomes Manager - FT - Lourdes (BSN or LSW/MSW Required)

Virtua$79K — $123K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of clinical nursing (RN) or social work experience.
  • At least 1 year in case management or homecare coordination in acute or behavioral health settings.
  • Familiarity with Medicare, Medicaid, managed care, and discharge planning.
  • Excellent verbal and written communication skills essential for effective collaboration.
  • Strong problem-solving, critical thinking, and conflict resolution abilities.

Responsibilities

  • Partner with physicians and multidisciplinary teams for patient care coordination.
  • Conduct assessments and develop patient care plans to meet needs.
  • Monitor patient length of stay and resource utilization effectively.
  • Resolve patient care issues, ensuring clear communication with families.
  • Document individual care plans in EMR and case management systems.
  • Engage in organizational improvement activities to enhance patient satisfaction.
  • Understand and comply with federal and state regulations regarding care.

Benefits

  • Medical, dental, and vision insurance coverage.
  • Flexible spending accounts for health and dependent care.
  • Employer-sponsored 403(b) retirement plan options.
  • Generous paid time off and sick leave as mandated by law.
  • Short-term and optional long-term disability insurance available.
  • Tuition assistance for further education and professional development.
  • Employee assistance program offering free counseling sessions.
Full Job Description
Schedule:

  • 8:30am-5pm
  • Weekend rotation is typically every 4-5 weeks
  • Holidays rotate
  • On Call rotation between Counties 5p-10p / maybe once per quarter


Summary:

Responsible for partnering with the physician and multidisciplinary team in coordinating patient care with the underlying objective of enhancing quality and cost effective care. Acts as a resource and patient advocate to facilitate a safe transition across the continuum.

Position Responsibilities:

Care Coordination - completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources. Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines. Engages the physician and builds seamless continuity of care and is the physicians single consistent resource. Problem resolution, patient/family communication. Helps identify factors impeding patient progression, resolves, escalates and documents as appropriate. Refers appropriate cases for Social Work intervention.

Documentation - Appropriate and complete documentation of individual plan of care in EMR and case management documentation system.

Metrics- Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.

Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.

Compliance - understands and applies applicable federal and state requirement. Identify and reports compliance issues as appropriate.

Position Qualifications Required:

Required Experience:

Minimum 3 years clinical nursing (RN) experience or Social Work

Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting or behavioral health in an inpatient outpatient or integrated behavioral health setting; understanding of Medicare, Medicaid, managed care and discharge planning. (3-5 years preferred)

Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.

Required Education:

RN or Masters prepared Social Worker

Training / Certification / Licensure:

RN or LSW required; LCSW considered

Annual Salary: $79,719 - $123,934 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here .

About Virtua

Virtua is a non-profit healthcare system that provides a wide range of services to patients in southern New Jersey. The system includes four hospitals, multiple outpatient centers, and a variety of other healthcare facilities. Virtua was founded in 1998 and is headquartered in Marlton, New Jersey. The system is committed to providing high-quality care and services to its patients, and has received numerous awards and recognitions for its efforts.
Learn more about Virtua
Size
10,000 employees
Industry
Founded
1999

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