Outcomes Analyst III

Concentra Careers$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Analytical Science, Math, Computer Sciences, Economics, or related field.
  • Graduate degrees required if experience does not meet the minimum requirement.
  • Minimum four years of analytical and technical experience in healthcare.
  • Proficient in database management with tools such as MS-SQL, SQL, or Python.
  • Experienced with reporting/data visualization tools like Tableau or Power BI.
  • Strong project management and presentation skills.
  • Ability to handle confidential information per HIPAA regulations.

Responsibilities

  • Conduct utilization analyses to support clinician practice patterns and trends.
  • Generate standardized reports for work comp utilization.
  • Develop and execute low to medium level projects for reporting improvements.
  • Evaluate clinician practice metrics for alignment with clinical models.
  • Identify and document opportunities for process improvements in reporting.
  • Customize reports for presentations and internal meetings with departments.
  • Participate in UAT/Quality testing for new reports and system enhancements.

Benefits

  • 401(k) Retirement Plan with Employer Match
  • Comprehensive Medical, Vision, Prescription, Telehealth, and Dental Plans
  • Life & Disability Insurance
  • Paid Time Off
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts
Full Job Description
Overview

The Outcomes Analyst III position will support the reporting and analytical responsibilities within the Clinical Analytics department. Analyst will be responsible for all aspects of employer and clinical reporting and analyses, from determining data acquisition and manipulation to final reporting including comprehensive analysis of results, trends, and outcomes. Analyst will also be accountable for special projects, as needed.

Responsibilities

  • Complete utilization analyses to support clinicians: evaluate practice patterns, trends, outliers and opportunities lending insight to practice patterns or variation in outcomes statistics
  • Generate standard reports (daily, monthly/quarterly) to support work comp utilization and reporting
  • Develops and executes on low to medium level projects to implement solutions for reporting with frequent management input and supervision; while elevating issues to management when needed
  • Complete utilization analyses to support external customers: evaluate clinicians' practice patterns and outlier metrics to explain alignment or deviation from clinical model
  • Identify opportunities to improve, document and/or train others on reporting processes and procedures to gain efficiency and productivity
  • Work with internal departments to customize reports/analyses for presentations and client meetings
  • Contribute to UAT/Quality testing for new reports/dashboards and enhancements to outcomes system database (EDW)


Qualifications

  • Education Details: Bachelor's Degree in Analytical Science, Math, Computer Sciences, Economics, or related field from an accredited college/university.
  • Graduate degrees (Masters and/or Doctorate) are required if job related experiences do not meet the minimum years of experience requirement
  • Customarily has at least four years of analytical and technical experience in healthcare or related industry
  • Must have good database experience to manipulate large data sets for analyses (applied experience with MS-SQL, Access, SPSS, SQL, PL/SQL, Visual Basic, Python, or comparable database language)
  • Must have experience with reporting/data visualization tools (Tableau, MicroStrategy, Power BI, etc.)
  • Project management and presentation skills
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Working knowledge of Microsoft Applications and other applications
  • Effective analytical and problem-solving skills
  • Proven database experience t(SQL) to manipulate large data sets for analyses
  • Demonstrated ability to effectively manage projects and present information professionally and effectively to various individuals, groups, and others
  • Excellent interpersonal and communication (both verbal and written) skills
  • Ability to meet deadlines and be flexible when priorities are re-assessed


Additional Data

Employee Benefits
  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts


*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

About Concentra Careers

Concentra Careers

There has never been a better time to explore the diverse job opportunities at Concentra. As a leader in health services, Concentra offers a unique blend of innovation, leadership, and professional growth. Join a team that is dedicated to shaping the future of workplace health and wellness.

Work You'll Do

Join Concentra's exceptional team to assist some of the nation's top companies in managing their employee health in the most efficient way possible. At Concentra, the focus is on leveraging expertise in health and wellness to transform the standard of care in the workplace. Lead in a market where health, industry expertise, and digital innovation meet. Concentra positions itself uniquely in the marketplace, providing a pivotal role in the evolution of occupational healthcare. Engage with a nationwide network of professionals who are renowned for their skills, dedication, and commitment to advancing health services.

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Be part of a team that is not only the largest but also among the most innovative in the health services industry. With over 12,000 dedicated professionals, Concentra is at the forefront of industry expertise and digital innovation.

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Deliver targeted health solutions and play a crucial role in the development of industry-leading practices. Concentra offers a depth and breadth of knowledge and experience that is unmatched in the healthcare industry.

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Work with a diverse team that values collaboration and is driven by a shared goal of improving health outcomes. Concentra's culture is built on diversity, inclusion, and a commitment to employee well-being.

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