Location: Anywhere in Country
The opportunityMost product roles build software. This one transforms businesses. As Outcome / Product Lead, you will own a meaningful venture from problem discovery through lasting business value, bringing users, practitioners, designers, engineers, and specialists together around a clear outcome.
This role sits at the intersection of innovation, product management, and business transformation. You will lead ventures from discovery through scale, bringing together practitioners, users, designers, engineers, and specialists to solve high-value problems. The role is distinctive because success is measured by meaningful changes in how people work, not by delivering features alone. It is suited to a leader who values outcomes over outputs and can turn ambiguity into lasting impact.
About ChallengerChallenger is a new EY program focused on building the firm's next generation of services. It pursues opportunities where AI enables a fundamentally different service and way of delivering it, including rethinking existing offerings and developing new ones. Small, dedicated teams build and test ideas in real conditions. Solutions that demonstrate clear business value and operational readiness transition to the business for adoption and scale.
Challenger Core develops and maintains the shared technology, methods, and risk and quality guardrails that support this work. Each team contributes reusable tools and practices, helping make the next service faster and less costly to build.
Your key responsibilities- Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
- Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
- Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
- Align multidisciplinary partners, respect specialist approval rights, and escalate decisions beyond your authority.
- Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
- Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.
Skills and attributes for success- Strong product judgment, with the ability to turn ambiguity into clear priorities and practical experiments.
- Curiosity to challenge conventional thinking, cut through complexity, and focus effort on the highest-value opportunities.
- Ability to integrate user research, operational insight, and data while communicating uncertainty honestly.
- Clear communication and influence across executives, practitioners, and technical teams.
- Understanding of AI-enabled products, accessibility, responsible AI, human oversight, and service reliability.
To qualify you must have- Bachelor's Degree in a relevant field of study.
- 9-12+ years of relevant experience.
- Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
- Evidence of using research, data, and experiments to change direction and prioritize value.
- Experience leading multidisciplinary teams without direct authority over every contributor.
- Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
- Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
- Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.
Ideally, you'll also have- Experience redesigning end-to-end services, professional workflows, or employee experiences.
- Product leadership in generative or agentic AI, automation, or knowledge products.
- Experience in regulated or complex enterprise environments, including benefits realization and operational transition.
We welcome exceptional candidates from product, service design, operations, transformation, policy, domain, and entrepreneurial backgrounds; no particular degree or certification is required.
What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.
- We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
- New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices - $202,000 to $419,600
- Bay Area California offices - $210,500 to $437,100
- All other offices locations in the US, including Sacramento - $168,400 to $384,600
- Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today. - To make the most of your application experience, please limit yourself to two applications within a six-month period.
- EY accepts applications for this position on an on-going basis.
- For those living in California, please click here for additional information.
- At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.
