Responsive recruiter
Benefits:BVA Bears IT Solutions is seeking Organizational Change Management Specialists for the PA, MD area as well as DE area. This full-time hybrid role requires a minimum of two on-site days each week at locations in PA, MD, and DE. The standard workday consists of 8 hours, scheduled within the window of 7:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday, excluding government holidays. Core hours, generally 9:00 a.m. to 3:00 p.m., should be covered; however, specific core hours may vary depending on the agency's requirements.
Key Responsibilities:
- Lead organizational change initiatives using Agile informed practices; participate in sprint ceremonies to align change activities with iterative delivery.
- Conduct change readiness assessments (surveys, stakeholder impact analyses, adoption risk profiles) and develop actionable remediation plans.
- Create and execute comprehensive communications plans: key messages, channels, cadence, stakeholder segmentation, and feedback mechanisms.
- Design and deliver training programs across a broader scope (end users, supervisors, SMEs, and leadership), including curricula, job aids, and train the trainer sessions.
- Maintain an integrated change backlog and roadmap aligned to product increments; collaborate with Product Owners and Scrum Masters to prioritize change actions.
- Define and manage acceptance criteria for business readiness; lead User Acceptance Testing (UAT) planning, coordination, and defect triage in partnership with QA.
- Establish and maintain change governance: roles, decision rights, and approval workflows across PA, MD, and DE agencies.
- Develop stakeholder engagement strategies (stakeholder interviews, workshops, town halls) and measure sentiment and adoption KPIs.
- Produce change metrics dashboards and reports for senior leadership and regulatory bodies; track adoption, proficiency, and utilization outcomes.
- Ensure compliance with state and federal regulations and agencyspecific policies; align communications and training materials with accessibility standards (e.g., Section 508).
Required Qualifications - Bachelor's degree in Organizational Development, Communications, Human Resources, Information Systems, or related field.
- 3-5+ years' experience in organizational change management within public sector or regulated environments.
- Handson experience with Agile environments (Scrum/Kanban), including aligning change deliverables to sprints and releases.
- Demonstrated expertise in change readiness, communications planning, training program development, and stakeholder engagement.
- Experience leading UAT/acceptance testing readiness and coordinating cross functional validation activities.
Specialized Experience: - Strong facilitation and coaching skills; ability to influence without formal authority.
- Proficiency with Agile collaboration tools (JIRA, Confluence) and change enablement tools (MS Teams, SharePoint).
- Exceptional written and verbal communication skills tailored to diverse stakeholder groups.
- Experience designing communications and training for largescale, multiagency programs across PA, MD, and DE.
- Data driven mindset: define KPIs, analyze adoption metrics, and iterate on change strategies.
Preferred Qualifications:
- PROSCI® Change Management Certification or equivalent.
- PMIACP® (Agile Certified Practitioner) or Certified ScrumMaster (CSM).
U.S. Citizenship Requirement:This position is restricted to
U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.
Flexible work from home options available.
