Organizational Change Management Consultant- Are you a tech enthusiast who loves solving complex problems?
- Do you have a keen eye for detail and excellent analytical skills?
- Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?
- Are you a creative problem solver when there is no obvious path or solution?
If so, we have an exciting opportunity for you at The Greentree Group!
ABOUT THE OPPORTUNITYAs a potential Organizational Change Management Consultant, you will have the opportunity to collaborate with a talented team of professionals in support of a client in Texas. This potential role will serve as the principal line of communication between the users and stakeholders and the project team in a state-wide implementation effort. Join us and be part of our mission to make a difference!
SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:- Developing and executing change management approaches and plans to ensure maximum employee adoption and minimal resistance.
- Conducting change impact assessments, including stakeholder identification, impact analyses, and change readiness evaluations.
- Meeting with impacted users and stakeholders face-to-face in their environment to exchange information and understand their concerns.
- Utilizing structured methodologies and tools to create stakeholder engagement, communications, and learning strategies.
- Producing key deliverables such as communication plans, coaching plans, roadshows, training plans, resistance management plans, and readiness assessments.
- Translating system and process changes into actionable activities for employees and stakeholders.
- Collaborating with various business units and stakeholders to ensure consistent change adoption across the organization.
- Creating and managing comprehensive stakeholder engagement plans, anticipating and addressing potential resistance.
- Identifying potential risks and devising appropriate mitigation tactics.
- Coaching executive leadership and other key stakeholders to facilitate successful change.
- Gathering user and stakeholder feedback in regards to new systems and processes and delivering that information to the project team
- Establishing efficient communication processes, including preparation, utilization of channels, review, and distribution mechanisms.
- Advocating for and implementing activities that promote user education and adoption of new services and technologies.
- Formulating and executing the program's training/learning initiatives.
- Evaluating success through Customer Experience and Satisfaction metrics.
- Ensuring the timely execution of all OCM-related project deliverables.
- Undertaking other duties as assigned within the project scope.
- The majority of the OCM delivery in this position will be on-site in the client environment.
MINIMUM QUALIFICATIONS:- Bachelor's Degree in Computer Science, Information Systems, Business or a related field from an accredited institution, along with five (5) years of relevant work experience.
- At least five (5) years of recent experience in organizational change management, with a focus on delivering face-to-face communications and leading enterprise-level process improvement projects within IT environments.
- Solid project management skills, including proficiency with tools like MS Project, and a comprehensive understanding of change management principles and methodologies.
- Demonstrated resilience in navigating ambiguous situations, with strong decision-making and problem-solving capabilities.
- Effective interpersonal communication skills, emphasizing a customer-service and teamwork-oriented approach.
- Experience in working alongside technical IT teams and business users.
- Candidates must successfully complete a Level II Background Check.
- Candidates must be US Citizens.
DESIRED QUALIFICATIONS:- Holding a relevant change management certification (e.g., Prosci, CCMP, AIM, CMS).
- Previous experience in government projects, with a preference for those involving law enforcement, criminal justice, or military.
- Proactive problem-solving skills and a strong initiative.
- Exceptional communication abilities, capable of engaging effectively with diverse stakeholders.
- Proficiency in negotiation and mediation techniques.
- Demonstrated skills in facilitation and team-building exercises.
- Familiarity with IT standards within criminal justice environments, including knowledge of CJIS standards, if applicable.
- Experience managing large-scale OCM initiatives, particularly those with extensive user bases and in fast-paced environments.
Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc.
Salary Range: $100,000 to $140,000
Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree's yearly performance.
Top BenefitsCore Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs
Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available)
Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important - we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits.
Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.
