About This RoleLead site order management by aligning SIOP, Sales, and factory operations to deliver customer commitments. Drive cross-functional collaboration, resolve delivery exceptions, and maintain accurate backlog, OTD, and revenue reporting. Build strong partnerships across teams and sites to achieve shared business objectives.
Key Responsibilities- Develops strategies for materials planning and SIOP.
- Responsible for the development of standardized processes within materials planning and SIOP in order to optimize the utilization of business resources and meet customer expectations for delivery.
- Responsible for the development of indicators that enable visibility to short and long-term market trends and demand.
- Identifies appropriate demand streams and establishes data relationship linkages.
- Works with product development leaders and sales and marketing teams to develop demand forecasts.
- Responsible for planning capacity and fulfillment demand with plant manufacturing operations.
- Works with manufacturing team and develops monthly production volume planning using the business forecast, inventory position, actual customer orders, and the defined capacity parameters.
- Identifies and develops new technologies to improve materials planning and SIOP capability, sustainability, and reliability.
- Responsible for tracking appropriate metrics to drive results and continuous improvement.
- Responsible for the development of processes and plans to improve supply capabilities.
- Establishes clear and robust metrics to measure progress through process improvements for SIOP.
Role Purpose:- Delivery Commitments: Align orders with capacity and material availability. Coordinate across Sales, Planning, Materials, and Operations to resolve constraints, clear holds, and protect customer commitments.
- Exception Management: Lead daily OTD and past-due reviews, align stakeholders on recovery plans, and drive actions to closure with clear ownership and accountability.
- Performance & Revenue: Own site OTD and backlog reviews. Partner with Finance and cross-functional teams to track revenue, identify risks, and drive recovery opportunities.
- Data & Continuous Improvement: Maintain master report accuracy, commitment dates, and reason codes. Support automation, standardization, and site improvement initiatives in collaboration with other teams.
Required Qualifications - Bachelor's Degree
- 3+ years of Working with Excel and Project Management.
Preferred Qualifications- Leadership & Analytical Skills: Analyze OTD, past-due backlog, and revenue variances to identify root causes and drive corrective actions. Lead cross-functional reviews, establish clear ownership, and follow through to resolution.
- Operational Experience: Experience managing manufacturing orders, backlog, and delivery commitments. Working knowledge of SIOP, capacity planning, material availability, and order scheduling, with the ability to maintain accurate order, shipment, invoice, and commitment-date data.
- Collaboration & Teamwork: Demonstrated ability to work effectively across functions, sites, and levels of the organization. Strong communication, relationship-building, and problem-solving skills, with a proactive, team-oriented approach focused on shared goals, transparency, and accountability.
Pay RangeThe annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.
Other CompensationThis position may be entitled to short-term cash incentives, subject to plan requirements.
BenefitsEmployees are eligible for benefits, including:
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Application DeadlineApplications will be accepted for at least 3 days from Job Posting Date: 26 October 2026
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Use of AITechnology-enabled tools may support parts of the recruitment process, with oversight by people.
