Join our Order Entry Specialist and become a key player in our supply chain operations. You'll ensure every customer order is handled with accuracy and care, coordinating across teams to deliver seamless fulfillment experiences.
What will you do?- Execute order administration functions to perform order processing transactions in the ERP and PA (Project Accounting) modules with a high degree of accuracy and attention to detail.
- Review and verify order information, including pricing, product sku's, and shipping details.
- Communicate with internal departments (Project Coordination Support, PC, PM) to resolve PO discrepancies.
- Maintain organized records of orders and related documentation within Service Now.
- Provide support for customer inquiries related to order status.
- Support continuous improvement initiatives aimed at reducing rework, increasing efficiency, and enhancing customer experience
- Identify and escalate issues that may impact order conversion or customer satisfaction.
What are the key skills we are looking for?- Customer Orientation - intermediate level; managing customer inquiries and ensuring positive order experiences
- Order Management - intermediate level; processing transactions efficiently while maintaining accuracy across systems
- Problem Solving - intermediate level; resolving order discrepancies and addressing fulfillment challenges quickly
- Product Knowledge - intermediate level; understanding inventory to answer questions and support order accuracy
- Drives for Results - intermediate level; meeting processing deadlines and maintaining high fulfillment standards
What qualifications will make you successful?- High school diploma or equivalent; associate degree or higher preferred.
- 1-3 years of experience in order entry, data entry, customer service, or related field.
- Experience working with complex or project-based orders (e.g., CTO, PA, or custom solutions) preferred
- Proficiency in Microsoft Office Suite (especially Excel) and experience with ERP or order management systems such as Oracle and SAP.
- Strong attention to detail and accuracy.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Experience working in a cross-functional organization
- Strong written and verbal communication skills.
- Ability to handle high-volume order processing.
- Adaptability to changing processes, systems, and business needs
- Experience leveraging digital tools (e.g., automation, reporting dashboards, or AI tools like Copilot) to improve efficiency
What's in it for me?- Work with a supportive team that values precision, collaboration, and continuous improvement
- Gain hands-on experience in supply chain operations with opportunities to grow your expertise
- Contribute to projects that enhance customer satisfaction and operational performance
- Enjoy a role where your work makes a visible difference every day
Ready to power exceptional order experiences? We'd love to meet you - apply now!
For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
