The Optum Health content manager plays an integral role in helping Optum win and retain business by developing high-quality, strategic and compelling content for use in customer proposals. They work with internal and external cross-functional teams to create records that clearly articulate our value story.
The content manager must demonstrate effective time and project management skills, exhibiting focus, urgency and poise within a fast-paced, deadline-driven, collaborative environment where continuous communication is critical. You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on tough challenges in a dynamic environment working alongside a diverse team.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities: - Database Management: Develop and maintain assigned proposal content, SME lists, attachments, and related resources so they are accurate, current, well-organized, and easy to find. Use all available internal resources to keep information relevant and up to date
- Quality, Strategy, and Positioning: Continuously refine proposal content so it is compelling, strategic, and aligned with business goals, organizational win themes, and brand standards
- Innovation and Team Enablement: Drive innovation by bringing forward new ideas, using AI-enabled tools, automation, and process improvements to increase efficiency, strengthen content quality, and support continuous improvement across the team
- End-User Support and Collaboration: Engage proposal team members and key stakeholders early and consistently to gather feedback, validate assumptions, and guide content decisions
- Proposal Knowledge and Industry Awareness: Stay current on proposal questions, response strategies, industry trends, and competitive considerations to create relevant, competitive database content
- SME Partnership and Product Expertise: Build solid SME partnerships to stay current on product updates and emerging themes, and effectively translate into clear, accurate and compelling proposal ready content
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: - 3+ years of experience in content management, proposal writing, or technical writing, preferably in a complex organization
- Proven exceptional writing and editorial skills with solid critical thinking and ability to translate complex concepts into persuasive proposal ready content
- Proven solid organizational and project management skills, with the ability to facilitate cross-functional collaboration and manage multiple priorities efficiently and on time
- Experience thriving in a complex, fast-paced, deadline-driven corporate environment where independent work is common and self-motivation and drive are vital
Preferred Qualifications: - Experience developing and maintaining competitive proposal ready content within the health care and benefits industry
- Proficiency in proposal automation/RFP software.
- High tolerance for ambiguity and proven ability to navigate unchartered conditions
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
