Position Title: Office Manager
Employment Type: Full-Time, Exempt
Hours: 7:30am-5pm (Monday-Friday)
Practice: PRISM Vision Group Partner Practice
Location:Germantown, MDTravel: Required between offices dependent on office/location needs
Compensation Range: $55,431.64 - $115,127.25/Annual (Dependent on Experience)
The Office Manager provides leadership and oversight for all office operations, including staff management, workflow coordination, and policy compliance. Utilizing a strong understanding of both clinical and administrative functions, this position ensures efficient business operations, enhances team performance, and supports the delivery of high-quality patient services.
ROLE AND RESPONSIBILITIES- Manages day to day practice operations; administers policies and procedures
- Oversees office financials and promotes the most efficient use of office resources/budget; dispenses/reconciles petty cash
- Oversees staff scheduling, time and attendance, including vacations, sick/personal time, etc.
- Regularly assesses staffing requirements; interviews, hires and trains new employees as necessary
- Ensures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipment
- Conducts annual employee performance reviews; provides ongoing coaching and mentorship
- Facilitates regular departmental and office staff meetings
- Promotes professionalism and superior customer service from all levels of staff; develops process improvements on a regular basis
- Manages accurate filing and organization of patient accounts/demographics
- Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.)
- Regularly interfaces with staff, physicians, patients, and other stakeholders
- Keeps abreast of industry best practices and pursues continued education
- Performs other duties as assigned
POSITION QUALIFICATIONS- Education: High School Graduate or General Education Degree (GED).
- BA/BS degree preferred
- Experience: 3+ years' experience in a management role preferred; healthcare office experience required
KNOWLEDGE/SKILLS/ABILITIES• Experience supporting compliance with organizational policies, procedures and systems
• Advanced knowledge of HIPAA guidelines, practices and procedures
• Knowledge of medical practices, terminology, and reimbursement policies
• Solid computer skills - MS applications required (Word, Excel, PowerPoint)
• Outstanding written and oral communication skills; ability to communicate clear expectations
• Superior organizational and time-management skills; ability to prioritize and delegate responsibilities
• Skill in evaluating the effectiveness of existing methods and procedures
• Skill in operating a variety of office equipment and computer programs
• Demonstrated ability to mentor and support the professional development of staff members
• Demonstrated commitment to fostering an environment of collaboration, inclusion and diversity
• Ability to thrive in a fast-paced, dynamic organization
WORK ENVIRONMENTAn office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.
