Sodexo Senior Living has an excellent opportunity at the Mt. San Antonio Gardens community for a experienced Operations Support Manager.
This position is a TEMPORARY, ONE YEAR POSITION. Full time with benefits, paid vacation, etc
About the jobIn this role, you'll be the go-to expert for driving operational consistency and enhancing service delivery across a defined area or division. You'll help develop tools, implement standards, and provide hands-on support that empowers frontline teams and elevates the customer experience.
Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.
Pay Range: $89250 - $115500
What's in it for youGreat salary, pretigious location, benefits and more.
- Make a direct impact by helping teams adopt efficient, high-quality service practices.
- Shape and implement operational tools and communication that streamline processes and drive clarity.
- Collaborate with cross-functional leaders to bring strategic initiatives to life.
- Be a trusted advisor on service standards, redesign efforts, and procedural enhancements.
- Gain visibility and influence across diverse business units and locations.
- Play a key role in improving consistency and performance across operations.
- Join a culture that values innovation, collaboration, and continuous improvement.
What you'll bring The right candidate will bring a background from restaurant and/or hospitality operations as well as experience from working in a senior living or healthcare environment.
- Operational expertise with a deep understanding of divisional or regional service models and standards.
- Proven skills to streamline communication and processes across multiple teams and functions.
- Experience supporting service redesign or process improvement initiatives in a complex operational environment.
- Collaborative mindset with a track record of building partnerships and influencing outcomes at multiple organizational levels.
- A solutions-driven approach with a passion for continuous improvement and frontline empowerment.
Requirements- Education Requirement: Bachelor's degree or equivalent experience
- Management Experience: 3 years
- Related Experience: 3 years
What we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
