Bachelor's degree or equivalent experience required.
5+ years of project management experience in relevant industries.
Proven experience in leading and mentoring team members.
Ability to juggle multiple projects and deadlines in a dynamic environment.
Strong communication, problem-solving, and organizational skills essential.
Experience collaborating with customers and cross-functional teams.
Proficiency in Microsoft Office applications.
Responsibilities
Lead and develop the Project Coordinator team through recruitment, training, and mentorship.
Serve as Project Manager and primary customer contact for major projects.
Independently manage select projects to balance team workload.
Assign projects to Project Coordinators and guide them during execution.
Collaborate with teams to resolve resource conflicts and coordinate project needs.
Monitor project performance and financial outcomes for success.
Provide regular updates and reporting to Branch Leadership.
Benefits
401(k) with company match up to 10%.
Comprehensive benefits package including insurance and paid time off.
Performance-based bonus program.
Opportunities for career growth in a supportive, team-oriented culture.
Full Job Description
Position Summary: The Operations Support Manager leads a team of Project Coordinators while actively managing complex crane, rigging, and heavy haul projects throughout North America. This role combines people leadership, project management, customer relationship management, and operational coordination. The ideal candidate is passionate about developing others, thrives in a project-based environment, and enjoys collaborating with Project Managers and Operations teams to deliver successful outcomes for customers.
Location: This is a fully onsite, in-office position based in Memphis, TN. Candidates must currently reside in the greater Memphis area or be willing to relocate prior to their start date.
Responsibilities
Lead & Develop the Project Coordinator Team
Recruit, hire, onboard, and train Project Coordinators.
Coach and mentor Project Coordinators on Barnhart's project management processes and best practices.
Lead regular team meetings to review project progress, identify challenges, and develop solutions.
Support the growth and development of Project Coordinators through hands-on project involvement.
Manage Projects & Customer Relationships
Serve as Project Manager and primary customer contact for major projects in partnership with Project Coordinators.
Manage select projects independently to support team workload and development.
Assign projects to Project Coordinators and provide guidance throughout project execution.
Monitor project progress to help ensure successful outcomes for customers and the branch.
Coordinate Resources & Support Operations
Collaborate with Project Managers, Operations, and Branch Leadership to identify and resolve resource conflicts.
Help coordinate labor, equipment, and other resources across projects.
Support Project Managers by assigning Project Coordinators based on project needs and priorities.
Monitor Project Performance
Review the financial performance of projects supported by the Project Coordinator team.
Identify project risks and support problem resolution.
Provide project status updates and reporting to Branch Leadership.
Qualifications
Required
Bachelor's degree or equivalent combination of education and experience.
5+ years of project management experience in construction, logistics, transportation, industrial services, or a related industry.
Experience leading, mentoring, or developing team members.
Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
Strong communication, problem-solving, and organizational skills.
Experience working directly with customers and cross-functional operations teams.
Proficiency with Microsoft Office applications.
Preferred
Experience in crane & rigging, heavy haul transportation, heavy civil construction, or industrial contracting.
Knowledge of project budgeting, forecasting, and financial performance management.
Experience coordinating labor, equipment, and other resources across multiple projects.
Formal project management training or certification (PMP, CAPM, or equivalent) preferred.
Barnhart Offers
Competitive salary with a performance-based bonus program
401(k) with company match up to 10%
Comprehensive benefits package including insurance and paid time off
Opportunity to grow your career with a supportive and team-oriented culture
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About Barnhart Crane & Rigging Co
Barnhart Crane & Rigging Co is a construction company that provides heavy lifting and transportation solutions. The company offers crane rental, rigging, machinery moving, plant relocation, and other related services. Barnhart Crane & Rigging Co serves various industries, including power generation, petrochemical, and commercial construction. The company was founded in 1969 and is headquartered in Memphis, Tennessee.