Operations Supervisor - Ghent, KY
Job Location: Ghent, KY Facility-41045
Office Location: Onsite
Employment Type: Salary
Job Type: Full Time
Salary Range: $78,000.00 - $88,000.00
Job Summary
The Operations Supervisor is responsible for supporting Watco programs, policies, and operational standards to ensure safe, efficient, and compliant terminal operations. This position focuses on accomplishing their customers' operational needs and reducing injuries and environmental risks while maintaining compliance with all applicable regulations. The Operations Supervisor also works to support operational performance and financial goals at the shop level through leadership, planning, and execution.The Operations Supervisor description is general and illustrative of the type of duties required for this position. This description is not all inclusive and is not meant to be a detailed description of every duty performed by the incumbent.
Essential Duties and Responsibilities
• Maintain consistent, dependable attendance and continually deliver an elevated level of performance
• Follow written and verbal instructions to complete assigned tasks accurately and on schedule
• Communicate with team members and managers verbally and electronically by reading, writing, and utilizing professional communication skills
• Utilize basic mathematical calculations to calculate flow rates, volumes, rates, and weights
• Execute operational procedures through directions, observations, and experience using sound judgment
• Lead by example and train team members Watco Safety and Operating Principles
• Assist the Terminal Manager in overseeing daily operations, prioritizing safety, environmental compliance, and financial stewardship
• Supervise, lead, train, and develop team members to achieve operational excellence
• Serve as backup for operators as needed to ensure uninterrupted service
• Maintain flexibility with various shifts, including days, nights, and weekends
• Ensure customer satisfaction through efficient, safe, and quality service
• Representing the company in customer meetings to build and strengthen relationships
• Promote and maintain a strong safety culture among all team members
• Ensure all team members receive proper training and certifications required for their roles
• Coordinate routinely with support services to ensure alignment and compliance
• Complete and maintain all operational documentation and recordkeeping, including billing, train pre-release, and first car notifications
• Monitor and track train movements, including arrivals and departures
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be able to pass and/or obtain all reporting, testing, and certifications as required for this position and location. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• 2 years of supervisory experience preferred
Education
