Operations Supervisor, Control Centre

FortisBC

• $135K — $155K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Diploma of Technology in Electrical, Instrumentation, or Electronics from a recognized program.
  • 7-10 years of directly related utility experience or equivalent, including NERC Certification and 5 years as a System Operator.
  • Journeyperson Tradesperson certification is a plus.
  • Strong understanding of the utility industry and outage impacts.
  • Ability to lead during emergency responses.

Responsibilities

  • Lead and coach the Control Centre team for safe and efficient operations.
  • Oversee resource planning and scheduling for transmission, distribution, and generation activities.
  • Manage team responses to operational issues and emergencies.
  • Ensure compliance with safety standards and operating procedures.
  • Manage operating budgets and seek efficiency improvements.
  • Build relationships with internal and external stakeholders.
  • Identify opportunities for process and technology enhancements.

Benefits

  • Comprehensive benefits package supporting work-life balance.
  • Opportunities for lifelong career development.
  • Encouragement of volunteerism and community engagement.
  • Inclusive and diverse workplace culture.
Full Job Description
Branch: Electric
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Expected Hiring Range: $135,000.00 to $155,000.00 Annually
Short-term Incentive Eligible: Yes
Workplace Flexibility: No
Posting End Date: Open until filled

Position Overview

Reporting to the Operations Manager, System Control Centre, you will lead a team of highly skilled professionals responsible for monitoring and supporting the provincial power system. You'll play a critical role in ensuring system reliability, operational excellence, and a strong safety culture, while helping the Control Centre adapt to evolving operational needs and industry requirements.

Responsibilities

  • Provide leadership, coaching, and direction to the Control Centre team, ensuring safe and efficient day-to-day operations.
  • Oversee resource planning, scheduling, and work prioritization to support transmission, distribution, and generation activities.
  • Lead the team's response to operational issues, emergencies, and system events.
  • Ensure compliance with safety requirements, reliability standards, policies, and operating procedures.
  • Manage Control Centre operating budgets and identify opportunities to improve efficiency and optimize costs.
  • Build strong working relationships with internal and external stakeholders, including industry partners and regulatory organizations.
  • Support continuous improvement initiatives by identifying opportunities to enhance processes, technology, and service delivery.
  • Develop team capability through hiring, onboarding, coaching, training, and performance development.
  • Foster a culture where safety, accountability, collaboration, and operational excellence are at the forefront of everything we do.


Requirements

  • Diploma of Technology (Electrical, Instrumentation and Electronics) from a recognized program.
  • 7 - 10 years OR equivalent directly related utility experience (NERC Certification plus 5 years' experience as a System Operator).
  • Journeyperson Tradesperson certification considered an asset.


Other Qualifications

  • Demonstrated knowledge and understanding of the utility industry; understand the impact of outages
  • Working Knowledge of the electric power system infrastructure
  • Knowledge of designated operational area and related systems, work methods and procedures.
  • Demonstrated ability to lead in emergency response
  • Ability to become NERC certified as a transmission operator. FortisBC will provide the training and opportunity to write the exam.
  • Strong analytical and professional judgment skills

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You're Applying. What now? page for additional information.

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