Operations Specialist - Office Coordinator

We're looking for an Operations Specialist - Office Coordinator to own how our DoorDash Labs sites run day to day and to follow every issue through to done. As the tier 2 layer between our front desk and procurement/inventory teams, you'll triage the request queue, run equipment transport, manage vendor and facilities follow-up, host visitors and events, and coordinate onboarding as the team grows. You'll work closely with Front Desk, Procurement & Inventory, Workplace, Facilities, Finance, and engineering teams to keep our sites safe, organized, and ready as the team roughly doubles next year. The Operations Specialist - Office Coordinator will report to the Supply Chain Lead. You're excited about this opportunity because you will... • Own the equipment transport queue (EOS / drones): set priorities, schedule pickups, track every request in Jira, and manage no-shows across sites • Triage the daily request queue, making small calls independently and escalating larger decisions (e.g., security, construction, AV) • Own tickets and follow-up with Workplace, landlords, and service vendors (cleaning, pest, dumpster, repairs, ServiceChannel), and maintain a weekly open-issues list • Walk each site regularly (gate, dumpster, kitchen, restrooms, common areas), log issues, and track corrective work through completion • Plan and run hosting: catering orders, demo-day logistics, visitor and event prep, rooms, and shuttles • Own the new hire onboarding checklist (desk, badge, access, equipment, orientation) and track desk counts as the team grows • Initiate site-level requests (e.g., furniture, desks, cabinets) and hand off to Procurement & Inventory for purchase • Take over contractor contract renewals, contractor onboarding, and Coupa processes, including a backlog of contractors expiring at year end • Partner with Front Desk, Procurement & Inventory, and Facilities to build repeatable playbooks that can be reused across sites We're excited about you because... • You have 3+ years of experience in office management, facilities coordination, workplace operations, or operations coordination across one or more sites • You are highly organized and own follow-through - nothing falls through the cracks until it is closed • You have strong communication and interpersonal skills, and are comfortable managing vendors, landlords, and internal stakeholders • You can juggle multiple priorities - transport requests, vendor follow-ups, events, and onboarding - in a fast-paced environment, including same-day requests • You're comfortable with everyday operations and procurement systems (Google Workspace, Slack, Jira, Coupa, Brex, ServiceChannel, or similar) • You bring sound judgment: you can make small calls independently and know when to escalate larger decisions • You bring discretion and a customer-focused mindset to everything you do Nice to Have... • Experience in a tech startup or fast-paced corporate environment • Experience with Coupa, contractor onboarding, or contract renewals • Experience supporting multi-site operations or new site openings • Experience planning and running hosted events, demos, or catering • Experience supporting hardware, robotics, or R&D teams with inventory or parts handling We expect this position to be filled by 01-09-2027 Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $76,900-$113,000 USD