Compass

Operations Service Manager (Bluestar Refreshment Services) - Fremont, CA

Compass • $80K — $100K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 3+ years in a related field
  • Strong leadership and team management skills
  • Proficiency in fleet management and safety protocols
  • Exceptional written and verbal communication skills
  • Bilingual (English/Spanish) is preferred

Responsibilities

  • Manage daily operations on-site at the branch
  • Lead and support route drivers, ensuring safe staffing levels
  • Champion fleet performance in sustainability and safety
  • Oversee associate care center operations and staffing
  • Maintain knowledge of equipment and technology for efficiency
  • Prepare reports for associates and leadership presentations

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
Full Job Description
Salary: $80,500 - $100,625 /year

Other Forms of Compensation: Yearly Bonus Opportunity

Job Summary:

The Operations Service Manager for Bluestar Refreshment Services will ensure that the branch operations run efficiently and according to all standard operating procedures. You'll play an important role in ensuring our drivers, warehouse associates, service technicians and associate care center teams are supported and led at the highest level.

The ideal candidate should have a strong background in leading teams, customer service, fleet management, safety and warehouse operations. This role is internal facing and is a part of a highly functioning team, working closely with the Customer Service Managers and other key branch leaders to ensure that our associates can work in a positive and safe working environment where their needs are met.

Essential Duties & Key Responsibilities:
• On-site at branch daily, working with internal associates and branch leadership to drive efficient operations
• Leads the team of route drivers, ensuring we maintain appropriate staffing levels with safe, well- trained drivers to meet the needs of our clients
• Serves as the branch's fleet champion, ensuring key performance metrics in sustainability, finance, and safety are met or exceeded
• Leads the associate care center, ensuring the appropriate leader is in place to connect with drivers, and daily tasks are completed according to Canteen/Blue Star Refreshment Services policy
• Knowledge of all equipment, fleet and technology used by team to run effective routes and operate an efficient warehouse
• Skilled in preparing reports to be used in presentations to associates or leadership

Preferred Qualifications:
• Must be highly organized, possess strong written and verbal communication skills, adaptable to change and thrive in a dynamic environment, while maintaining a positive and patient attitude
• Bilingual (English/Spanish) skills are preferred to support a diverse client & employee base
• Work independently as well as collaboratively in a team environment
• Assertive, yet capable of building and maintaining effective relationships
• High attention to detail and exceptional work quality

Education and/or Experience:
Bachelor's degree (B. A.); 3+ years' related experience and training; or equivalent combination of education and experience

Language Skills:
Ability to read and interpret safety rules, operating and maintenance instructions and procedure manuals. Needs to be able to write routine and correspondence Ability to speak clearly and effectively before groups of associates and/or customers is required

Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Canteenare offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1573062

Canteen

Leticia Pinon

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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