4+ years in operations, people ops, or administrative roles, with a preference for startup experience.
Self-starter with proactive problem-solving skills.
Highly organized with great attention to detail and a view on the overall goals.
Positive communicator with a proven track record of fostering enjoyable work relationships.
Ability to manage multiple workstreams across HR, finance, and operations.
Proficient in written and verbal English, with experience drafting diverse communications.
Experience in providing executive support during on-site visits, including logistics coordination.
Responsibilities
Own end-to-end HR operations, focusing on onboarding, offboarding, and employee experience.
Coordinate payroll processes and ensure compliance documentation for US employees.
Manage vendor and partner relationships to keep operations smooth.
Organize internal events to strengthen connections within the US team and global company.
Identify operational gaps, propose improvements, and implement effective processes.
Serve as the main contact for US employees regarding HR, finance, and operations inquiries.
Benefits
Flexible working hours to promote a healthy work-life balance.
Remote work opportunities to accommodate diverse talent across locations.
Supportive company culture centered around team connection and engagement.
Professional development opportunities to enhance career growth.
Full Job Description
Description
The Role
We're looking for a high-energy, people-first Operations Manager to own and scale our US operations.
If you thrive in fast-moving startup environments, love turning chaos into process, and get energy from helping teams do their best work - this role is for you.
What You'll Own
HR operations end-to-end: onboarding, offboarding, benefits administration, and employee experience
Payroll coordination and compliance documentation for US employees
Vendor and partner management - owning relationships and keeping things running without friction
Internal events and culture moments that make the US team feel connected to a global company
Process-building as we scale: identifying gaps, proposing solutions, and actually implementing them
Acting as the go-to contact for US employees across HR, finance, and operational questions
Requirements
What We're Looking For
4+ years of experience in operations, people ops, or administrative roles - startup experience strongly preferred
A self-starter who doesn't wait to be told what to do and finds satisfaction in making things work
Highly organized with strong attention to detail, without losing sight of the bigger picture
Warm, positive communicator - people genuinely enjoy working with you
Comfortable juggling multiple workstreams across HR, finance, and general ops
Excellent written and verbal English; you can draft a policy and a Slack message with equal care
Able to work independently in a remote environment and collaborate across time zones
Executive support during US visits - coordinating logistics, accommodations, meals, and scheduling for leadership visiting from HQ; this means being on-site and available during those visits
