Proven leadership skills to manage and motivate a diverse team.
Strong commitment to exceptional customer service and innovative problem-solving.
Experience in budget development and P&L management is advantageous.
Quick reaction and problem-solving abilities in dynamic situations.
Proficient in Microsoft Office Suite and adaptable to new software.
Responsibilities
Ensure client satisfaction by addressing requests and concerns promptly.
Recruit, train, and oversee a diverse team focused on delivering superior service.
Enforce parking, security, and cash control protocols effectively.
Drive profitability through strategic revenue development and budget management.
Assess and fulfill procurement and vendor service needs for the facility.
Handle general accounting tasks including accounts payable and payroll.
Maintain facility cleanliness and monitor maintenance standards.
Review damage claims and implement safety improvement plans.
Benefits
Medical, dental, and vision insurance options.
Flexible spending accounts for healthcare expenses.
Long-term and short-term disability coverage.
Life and accident insurance for added security.
401k plan to support retirement savings.
Paid time off to promote work-life balance.
Full Job Description
Responsibilities
What you'll do
Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
Ensure that proper parking, security, and cash control procedures are followed.
Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
Identify all procurement and vendor service needs of the location.
Perform general accounting duties such as accounts payable, payroll, and petty cash.
Monitor facility maintenance for cleanliness standards.
Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.
Implement all policies and procedures to ensure compliance with all OSHA laws.
Qualifications
What you need
Demonstrates ability to lead, manage and motivate a diverse group of team members.
Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.
Prior experience developing budgets and P&L (Profit and Loss) review a plus.
Ability to react and problem-solve quickly.
Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.
License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.
Salary Range: $120,000 annually per year
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
