2-5 years of experience as an operations manager in fire alarm and security industry
Strong communication skills with diverse groups
Proven leadership and team-building abilities
Knowledge of current fire alarm and security systems
Understanding of Profit and Loss statements and financial management
Ability to attract, develop, and retain talent
Technical understanding of product lines and applications
Responsibilities
Ensure compliance with safety culture and initiatives
Manage engineering, project management, and service departments
Supervise and develop branch associates across various roles
Oversee scheduling, execution, billing, and completion of jobs
Develop budget and meet revenue and gross margin objectives
Communicate effectively with customers, vendors, and subcontractors
Deliver projects within the allocated budget
Benefits
Paid time off and holidays
401(k) matching
Short-term and long-term disability
Medical, dental, and vision insurance options
Life insurance
Company cell phone, laptop, and vehicle
Professional career development opportunities
Tuition reimbursement
Full Job Description
THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking an Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire alarm and security industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
Responsible to ensure all associates embrace the safety culture and comply with all safety initiatives.
Manage the engineering, project management, and service departments for the assigned Division.
Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
Responsible for the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
Responsible for developing a budget and meeting revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
Responsible for delivering projects within the original budgeted cost.
Responsible for executing monthly project cost and Work in Progress (WIP) analysis. Reports the information in an effective manner to management, and takes corrective action as needed.
Responsible for efficient asset management, such as inventory and company service vehicles.
Responsible for building a high-performance culture to include annual performance reviews and development initiatives.
Responsible for manpower planning and allocation.
Responsible in part for customer satisfaction and cash collections.
Works closely with the sales team to support the growth and profitability of the branch.
Responsible for control and calibration of inspection, measuring, and testing equipment.
WHAT WE LIKE ABOUT YOU
Two to five years' experience in an operations manager role within the fire alarm and security industry.
Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
Strong, positive team builder with leadership ability.
Knowledge of current fire alarm and security systems.
Strong understanding of Profit and Loss statements and key financial drivers.
Ability to attract, develop, grow, and retain a team.
Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
