5+ years in operations management or sales leadership
3+ years managing teams or multiple business units
Proven track record in managing sales performance and operational processes
Strong leadership and problem-solving skills
Experience with KPI analysis and sales metrics
Proficient in Microsoft Excel and CRM platforms like Salesforce or HubSpot
Ability to prioritize and make decisions in a fast-paced environment
Bachelor's degree preferred or equivalent experience
Responsibilities
Oversee daily operations of multiple sales programs
Manage and support Program Managers and sales personnel
Monitor KPIs, sales production, and operational efficiency
Identify underperforming programs and implement corrective actions
Collaborate with HR for hiring and employee retention
Oversee new program launches and training coordination
Analyze sales reports and financial performance for improvement opportunities
Develop and enforce standard operating procedures for consistency
Benefits
10 Paid Holidays
2 Weeks of PTO
Health, Dental, and Vision Plans
401K
Full Job Description
Job Summary Sales Focus Inc. is seeking an experienced Operations Manager to oversee daily operations, sales performance, staffing, and client relationships across multiple sales programs.
The ideal candidate is a results-driven leader with experience in sales operations, team management, and performance improvement. This position requires strong organizational skills, analytical thinking, and the ability to manage multiple teams while ensuring operational efficiency, client satisfaction, and profitability.
Key Responsibilities
Oversee daily operations and performance of multiple field sales and inside sales programs.
Manage and support Program Managers, Team Leads, and sales personnel to achieve established performance goals.
