3-5 years of management experience in logistics or warehousing
Knowledge of inventory control and management principles
Strong verbal and written communication skills
Excellent decision-making and problem-solving abilities
Proficient in organizational and project management skills
Ability to manage diverse staff and work independently or in teams
Understanding of work site safety policies
Responsibilities
Own daily execution across warehouse and field operations
Manage warehouse supervisors and crews
Ensure proper staffing and labor deployment
Enforce labor plans and production expectations
Identify productivity issues and implement corrective actions
Oversee warehouse preparation and equipment readiness
Communicate execution risks and performance trends proactively
Benefits
Paid time off and company holidays
Comprehensive medical, dental, and vision insurance
Company-paid basic life and AD&D insurance
Short-term and long-term disability coverage
Telehealth and wellness programs
401(k) with employer matching
Employee assistance program
Full Job Description
About the Job
The Operations Manager is responsible for the day-to-day execution, performance, and efficiency of all warehouse and field operations. This role owns operational execution from warehouse preparation through delivery and return, ensuring labor, equipment, and materials are properly planned, staged, and executed. This role is accountable for labor efficiency, material readiness, safety compliance, and execution quality.
What You'll Do
Own daily execution across warehouse and field operations
Manage warehouse supervisors and crews
Ensure proper staffing, crew sequencing, and labor deployment
Enforce labor plans, crew sizes, and production expectations
Oversee daily and weekly field schedules and workload alignment
Ensure all work complies with safety standards and company procedures
Identify productivity issues and implement corrective actions in real time
Oversee warehouse preparation, staging, loading, returns, and equipment reset
Ensure all rental equipment is inspected, maintained, and rental-ready prior to dispatch
Enforce warehouse organization standards, material flow discipline, and load accuracy
Eliminate re-runs, last-minute loads, and preventable execution failures
Own the handoff between warehouse and field operations to ensure work is executable
Serve as the escalation point for operational breakdowns and execution issues
Monitor warehouse and field labor performance against operational targets
Support staffing decisions and labor adjustments aligned with workload demand
Identify jobs trending over labor expectations and initiate recovery plans
Communicate execution risks, constraints, and performance trends proactively
Support hiring, onboarding, training, and performance management of warehouse and field staff
Set clear expectations and enforce performance, safety, and conduct standards
Build leadership depth and execution consistency across teams
Support company-wide operational initiatives as needed
Requirements
What You Bring
3-5 years of management experience in logistics, warehousing, or related industry
Knowledge of inventory control and management principles
Strong verbal and written communication and presentation skills
Excellent decision-making and problem-solving skills
Excellent organizational and project management skills
Ability to manage and direct diverse staff
Ability to multi-task and manage workload imbalance
Ability to work independently as well as in groups
Demonstrated ability to influence, negotiate, and manage risk
Understanding of event sites
Knowledge of work site safety policies
Flexibility with a focus on customer service and ability to negotiate production schedules
What Makes Us Special
Compensation and Benefits
$115k-$125k + bonus
Paid time off and company holidays
Comprehensive benefits package including:
Medical, Dental, and Vision Insurance
Company-Paid Basic Life and AD&D Insurance
Short-Term and Long-Term Disability
Telehealth and Wellness programs
Flexible Spending Accounts (FSAs)
Employee Assistance Program
401(k) with employer matching
Our Culture & Work
A team that has your back: We work across sales, warehouse, logistics, and operations to make every event successful. When challenges come up, our teams step in and support each other.
Work that creates real moments: Every event represents something meaningful-a wedding, a celebration, a milestone, or a major gathering. Our work helps create experiences people remember for years.
Pride in craft and reliability: We deliver consistently and professionally. Our team cares about the details, the quality of our products, and the experience we provide.
Opportunities to grow: As we continue to expand, we invest in development, training, and career growth across roles, departments, and locations.
Innovation and creativity: We encourage fresh ideas and empower our teams to find new ways to deliver exceptional events.
Fun with impact: We work hard, support each other, and take pride in being part of something meaningful.
