Operations Manager - Residential HVAC | $90K-$110K + BonusLocation: Fort Walton Beach, FL
Pay: $90,000-$110,000 annually + Performance Bonus
Job Type: Full-Time | In-Person
Now hiring in Fort Walton Beach, Panama City, and Pensacola, FL. Candidates interested in any of these locations are encouraged to apply.
What We Offer- $90,000-$110,000 Annual Base Salary
- Performance-Based Bonus Opportunities
- Company Vehicle & Fuel Card
- Medical, Dental & Vision Insurance
- Company-Paid Life & Long-Term Disability Insurance
- 401(k) with Company Match
- Paid Time Off Starting Day One & Paid Holidays
- Paid Parental Leave
- Company-Provided Technology
- Leadership Development & Advancement Opportunities
What You'll Do- Lead and develop residential HVAC service technicians, installers, supervisors, and frontline leaders.
- Oversee daily HVAC service and installation operations to ensure quality, efficiency, and profitability.
- Drive revenue, operational performance, and department growth.
- Monitor and improve KPIs, including average ticket, conversion rates, technician productivity, and customer satisfaction.
- Conduct ride-alongs, performance reviews, team meetings, and technical development initiatives.
- Partner with dispatch to optimize scheduling, technician utilization, and customer experience.
- Recruit, train, and retain skilled HVAC professionals while developing future leaders.
- Establish accountability, resolve operational challenges, and improve team performance.
- Support plumbing and electrical operations as business needs require.
- Maintain high standards for safety, workmanship, and customer service.
What We're Looking For- Proven management or operational leadership experience required.
- Residential HVAC service or installation management experience strongly preferred.
- Strong understanding of HVAC field operations, technician performance, and service delivery.
- Experience managing revenue goals, profitability, KPIs, and team performance.
- Demonstrated success coaching technicians and developing high-performing teams.
- Strong leadership, communication, and problem-solving skills.
- Plumbing, electrical, or broader residential home services leadership experience considered.
- ServiceTitan or similar field service software experience preferred.
- Valid driver's license with acceptable driving record.
- Ability to complete required pre-employment screening.
Build Your Future With PeadenAt Peaden, we invest in leaders who take ownership, develop strong teams, and deliver results. This position offers the opportunity to make a real impact while growing toward
General Manager or senior operational leadership roles.
Ready to lead a winning HVAC team? Apply today!Hiring Locations: Fort Walton Beach | Panama City | Pensacola, FL
