DESCRIPTIONPosition; Operations Manager
Reports to: Director Of Operations
Position Type; Full Time Days
Salary Range; $95k-$110k
Key ResponsibilitiesThe Operations Manager is responsible for the kitchen, warehouse, sanitation and assembly departments and
provides direct leadership and accountability for daily production activities, including production performance,
staffing, employee development, operational efficiency, and regulatory compliance.
The position oversees department supervisors and production personnel and ensures that food safety, product quality, workplace safety, and operational performance standards are met. The position requires sound operational decisions, team development, proactive problem solving, and continuous improvement in a fast-paced food manufacturing environment.
Production & Operations ManagementDirect kitchen, warehouse, sanitation and assembly operations to achieve production schedules,
quality standards, and performance objectives.
Manage production workflows, staffing assignments, equipment utilization, and operational resources
across all four departments.
Monitor production performance, including efficiency, downtime, labor utilization, yield, waste, and
product quality.
Oversee receiving, storage, inventory accuracy, first-in first-out rotation, and on-time, accurate
shipment of customer orders.
Analyze operational challenges, identify root causes, and implement corrective actions.
Identify opportunities to improve production processes, equipment performance, and overall
operational efficiency.
Leadership & People ManagementDirectly manage department supervisors and production personnel.
Provide coaching, performance feedback, training, and professional development.
Support recruitment, staffing decisions, employee evaluations, and performance management.
Address employee relations concerns and maintain accountability for company policies and
performance expectations.
Manage staffing requirements, attendance challenges, overtime needs, and scheduling adjustments.
Foster a positive, productive, and accountable work environment.
Food Safety, Quality & Compliance
Ensure adherence to GMP, HACCP, SQF, SSOP, and applicable FDA and USDA requirements.
Ensure sanitation programs are carried out and verified in all production, storage, and assembly
areas.
Partner with Quality Assurance to address food safety concerns, product holds, investigations, and
corrective actions.
Promote compliance with workplace safety standards and company procedures.
Ensure employees receive appropriate training and consistently follow established food safety and
quality requirements.
Operational Leadership & ReportingServe as the primary production authority for kitchen, warehouse, sanitation and assembly operations
during production.
Lead daily production meetings to communicate production goals, staffing needs, safety priorities,
and operational updates.
Respond to production interruptions, staffing challenges, and equipment-related issues.
Maintain clear communication with the DOO regarding production results and operational concerns.
Ensure effective communication and handoffs between departments.
Prepare accurate production reports, operational summaries, and incident documentation.
Qualifications5+ years of progressive manufacturing experience, preferably in food manufacturing.
3+ years of production leadership or management experience.
Experience supervising production teams, including supervisors or team leads, strongly preferred.
Working knowledge of GMP, HACCP, food safety, and manufacturing quality systems; PCQI or HACCP
certification preferred.
Demonstrated ability to manage production schedules, labor utilization, and operational performance.
Strong leadership, decision-making, communication, and problem-solving skills.
Experience with continuous improvement, root cause analysis, and corrective actions.
Proficiency in Microsoft Office and production reporting systems.
Ability to work independently and effectively manage competing priorities.
Bachelor's degree in food science, engineering, business, or a related field preferred (or equivalent
experience).
Bilingual English/Spanish skills are a plus.
Work EnvironmentThis position requires a strong presence on the production floor and may involve extended periods of
standing, walking, or sitting. May lift or move materials up to (50 lb).
The manufacturing environment may include exposure to cold or warm temperatures, wet floors, machinery
noise, food ingredients, cleaning chemicals, and other conditions typical of food manufacturing. Gloves, hair
net, and frock are required; ear plugs, safety glasses, and work boots where required. Loose-fitting clothes
and jewelry are not permitted.
Will be required to perform other duties as requested, directed or assigned.
Benefits:- Health Insurance
- Wellness Program
- Pto
- Sick Time
- Paid training
- Employee Discounts
- Dental
- Vision
- Life Insurance
