Operations Manager

New Castle Building Products

$70K — $95K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of logistics and operations management experience
  • Knowledge of DOT rules and regulations
  • Proven customer service excellence
  • Strong problem-solving and analytical skills
  • Effective time management and adaptability
  • Superior organizational and multitasking abilities
  • Class A CDL is a plus

Responsibilities

  • Lead and manage operations team including warehouse and drivers
  • Ensure compliance with regulations and safety procedures
  • Secure warehouse operations through monitoring processes
  • Maintain warehouse conditions and manage equipment repairs
  • Schedule and assign work tasks to employees
  • Coach and evaluate warehouse staff performance
  • Collaborate with branch leaders and sales personnel

Benefits

  • Medical, dental, vision, and life insurance coverage
  • 401(k) plan with company match
  • Paid vacation and holidays
  • Annual performance reviews with career advancement potential
  • Competitive pay structure
Full Job Description
Our location based in White Plains, NY is seeking an Operations Manager. In this role you will be responsible for maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.

Responsibilities:
  • Take on the responsibility for efficiently leading an operations team with warehouse and driver staff.
  • Complies with federal, state, local and DOT regulations as well as material handling, and shipping requirements; enforcing adherence to requirements; advising management on needed actions.
  • Safeguards warehouse operations and contents by establishing and monitoring safety and security procedures.
  • Maintain technical and computer skills and capability to effectively use distribution and office software.
  • Maintains physical condition of warehouse; inspecting equipment; issuing work orders for repair and requisitions for replacement. Coordinate schedule of repairs and maintenance with Fleet and Safety Coordinator.
  • Completes warehouse operational requirements by scheduling and assigning employees, following up on work results.
  • Maintains warehouse staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
  • Coordinate activities with branch manager, department heads and branch sales personnel.
  • Attend company meetings as requested.
  • Contributes to team effort by accomplishing related results as needed.
  • You will be expected to perform other duties as assigned.
Requirements:
  • Knowledge of logistics, including carriers, shipping policies and procedures
  • Delivers superior customer service
  • Manages time effectively and adapts quickly to changing priorities
  • Accuracy and attention to detail
  • Able to work independently with some direction
  • Effective listening and good phone skills
  • Problem-solving and analytical ability
  • Superior organizational skills
  • Comfortable in fast-paced environment
  • Able to multi-task
  • Capable of following written instructions and documented procedures
  • Able to handle difficult customers with diplomacy and tact
  • Team player who works productively with wide range of people
  • Working knowledge of Department of Transportation (DOT) rules and regulations
  • Class A CDL is a plus
Benefits?
  • Competitive Pay
  • Benefits: Medical / Dental / Vision / Life Insurance
  • 401(k) with discretionary employer match
  • Paid vacation and Holidays
  • Yearly reviews with opportunities to advance your career based on performance

Wage Range: $70 - $95k annually and additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law.

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