Gem

Operations Manager - Music City Loop

Gem$90K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • 5+ years of relevant experience
  • Demonstrated adaptability to change
  • Strong attention to detail
  • Motivated to work in a fast-paced environment

Responsibilities

  • Manage a team of operators, technicians, and drivers
  • Implement operational efficiency improvements
  • Build and maintain training materials and documentation
  • Identify and mitigate technical issues in the Loop
  • Engage with local, state, and federal authorities to ensure compliance
  • Propose and execute corrective actions for system weaknesses
  • Collaborate with architectural and engineering teams for system design

Benefits

  • Employer-paid medical, dental, and vision coverage
  • 401(k) plan
  • Paid holidays and vacation
  • Competitive equity for permanent employees
Full Job Description
The Music City Loop is a first of its kind transportation system in Nashville. We are looking for a strategic operator to oversee the successful operation of Music City Loop.

Responsibilities

  • Manage a team of operators, technicians, drivers and personnel
  • Implement improvements that increase operational efficiency
  • Build and maintain training material and other documentation
  • Identify and react to technical issues in the Loop, quickly coming up with mitigating actions
  • Work with civil servants, elected officials, and contractors in local, state, and federal governing bodies ensuring technology and operations are up to code
  • Identify weak points in the system, then propose and execute corrective actions
  • Work closely with architectural and engineering teams on needed designs and features, and deliver actionable requirements as the system scales
  • Strategically stay ahead of an evolving and scaling system with appropriate operational and technological changes
  • Make determinations on the best internal and outsourced approach for technical work
Basic Qualifications

  • Bachelor's Degree
  • 5+ years of relevant experience
  • Demonstrated ability to learn and adapt to change
  • Strong attention to detail
  • Motivated to work in a fast paced, dynamic environment
Preferred Skills and Experience

  • Bachelor's Degree in a field of engineering
  • 5+ years of relevant experience
Additional Requirements

  • Position may require extended hours and weekend work


Benefits

We offer employer-paid medical, dental, and vision coverage, a 401(k) plan, paid holidays, paid vacation, and a competitive amount of equity for all permanent employees.

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