Operations Manager-Hybrid

Operations Manager Job Description:

Golden Steps ABA is a Health Care Organization, that delivers Applied Behavior Analysis (ABA) Services to children with Autism Spectrum Disorder (ASD). We provide individualized services in the home, schools and clinics to assist individuals up to 21 years of age, work on specific skills, and behaviors. We pride ourselves on our exceptional quality of care. Travel required. 

Who We Are

With nearly 1100 employees strong across 16 states and numerous clinics, we are on a mission to provide compassionate and high-quality care to our pediatric patients. Our promise is to foster an inclusive and impactful work environment where every team member can thrive both professionally and personally. If you are passionate about making a difference and want to contribute to a team that values dedication and compassion, join Golden Steps ABA in our commitment to excellence in patient care and team success.

A day in the life:

• Defining, implementing, and revising operational policies and guidelines for the organization.
• Executing new growth directives
• Partner with Human Resources to recruit talent and oversee employee training program.
• Partnering with the intake department to oversee client onboarding. 
• Providing operational support to therapists in the field
• Monitoring Clients Insurance Plans and Eligibility  
• Submitting Authorization Requests to Insurance Companies 
• Optimize business workflows.
• Scheduling and maximizing field teams’ work schedule.
• Other tasks as assigned.

What you will bring:

• 2 years of experience with, and an exceptional understanding of, leadership and management, preferably in a healthcare setting.
• Strong time management and organization
• Excellent written and oral communication
• Results driven and ability to communicate
• Great planning and project management skills   

Education:

• Bachelor’s degree preferred