We are seeking an Operations Manager to support the Venue Director in overseeing the daily operations of eight high-end real estate amenity spaces, ensuring exceptional service, operational consistency, and an elevated tenant experience across all locations. This role serves as a key liaison for Venue General Managers, providing operational guidance, project support, and hands-on leadership to maintain hospitality excellence. The ideal candidate is highly organized, solutions-driven, and capable of managing multiple priorities in a fast-paced environment while upholding the highest standards of service, presentation, and operational efficiency. Responsibilities • Daily Operations: Assist the Venue Director with day-to-day tasks and provide immediate support to the Venue GMs to resolve operational issues. • Process Improvement: Develop, refine, and implement Standard Operating Procedures across the portfolio to ensure consistency and efficiency. • Site Inspections: Conduct regular visits to all nine venues to monitor operations, staff performance, and facility standards. • Financial Management: Review P&L statements and budgets to track performance and ensure venues are operating within financial guidelines. • Procurement: Assist venues with placing orders and managing inventory when additional support is required. • Events & Proposals: Prepare event proposals for clients and provide on-site support during evening events as necessary. • Client Relations: Maintain a professional presence and provide direct support and guidance to tenant guests to ensure a high-quality experience. Qualifications • Experience: 3-5 years of experience in operations management, preferably within the hospitality or food & beverage industry. • Organizational Skills: Exceptional ability to multitask and manage various projects simultaneously in a fast-paced environment. • Communication: Strong verbal and written communication skills for client-facing interactions and internal reporting. • Financial Literacy: Ability to read and understand P&L statements and manage operational budgets. • Professionalism: Proven ability to remain even-tempered and professional when handling diverse challenges and high-end clientele. Work Environment • Schedule: Primarily Monday through Friday with flexible daytime hours. Candidates must be available to work occasional evenings to support scheduled events. • Travel: Regular travel between the nine venue locations is required. Location: Portfolio-wide (8 Luxury Amenity Spaces) Schedule: Full Time, On-Site Base salary: $95,000 - $105,000 Benefits: PTO, 401(k), medical, dental, and vision insurance, transit benefits, paid and unpaid safe and sick time, and an FSA (Flexible Spending Account).