Job DescriptionIngram Content Group (ICG)is hiring an
Operations Manager to support our
Distribution team in
Fort Wayne, IN. An Operations Manager manages the day-to-day operation of a specific group of departments within the Distribution Center, as well as ensure service levels, performance levels, quality and human resources are meeting daily business requirements.
Schedule - Primarily Day Shift with flexibility for evenings and weekends.
What You'll Need:- HS Diploma or GED
- 3 years experience in a high volume distribution center supervising at least 25 or more employees
- 2 years experience working with a Warehouse Management System
- 6 months work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard
What You'll Do:- Manages and operates a group of departments within budgeted payroll guidelines.
- Coaches, counsels and develops a group of operations supervisors.
- Controls and manages costs for all assigned departments.
- Analyzes staffing needs and delegates work based on volume requirements in assigned departments.
- Meets established turnover objectives.
- Ensures customer services levels and CPU goals are met.
- Manages progressive counseling process and ensures all associates in assigned departments are treated equally.
- Establishes back-up strategies in by cross-training, analyzing volume projections and problem solving.
Hiring Salary Range: $97,201 - $123,251k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
QualificationsAdditional InformationPerks/Benefits:- A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
- 15 vacation days & 12 sick days accrued annually and 3 personal days
- 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
- Encouraged continued education with our tuition reimbursement program
- Financial and in-kind opportunities to engage with non-profits in your community
- Company match program for United Way donations
- Volunteer opportunities and in-kind drives for non-profits throughout the year
- Casual Dress Code
