3+ years of experience in operations management or a similar role
Bachelor's or master's degree required
Preferred experience in the telecommunications industry
Strong knowledge of organizational effectiveness and operations management
Proficient in budgeting and forecasting
Excellent communication and leadership skills
Outstanding organizational abilities
Responsibilities
Ensure operations are cost-effective and efficient
Enhance operational management systems and best practices
Oversee procurement, inventory planning, and warehouse efficiency
Maintain legal compliance in organizational processes
Develop strategic and operational objectives
Analyze financial data to boost profitability
Manage budgets and forecasts
Conduct quality controls and monitor production KPIs
Recruit, train, and supervise team members
Enhance customer service quality
Benefits
Health, dental, vision, and prescription insurance available from the 1st of the month after starting
Company-funded basic life insurance and short-term disability insurance
401(k) plan with immediate employer matching
10 paid holidays per year
Full Job Description
Job Summary:
The Operations Manager role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels. You'll be trusted to help the company remain compliant, efficient, and profitable during the course of business.
Job Duties and Responsibilities:
Ensure all operations are carried out in an appropriate, cost-effective way.
Improve operational management systems, processes, and best practices.
Purchase materials, plan inventory, and oversee warehouse efficiency.
Help the organization's processes remain legally complaint.
Formulate strategic and operational objectives.
Examine financial data and use it to improve profitability.
Manage budgets and forecasts.
Perform quality controls and monitor production and KPI's.
Recruit, train, and supervise staff.
Find ways to increase the quality of customer service.
Job Knowledge, Skills, and Abilities:
Specific knowledge or skills related to the position.
Certifications (list only if required or preferred for the position).
Licenses (list only if required or preferred for the position).
Additional skills related to personality (interpersonal skills, technology skills, or other).
Education and Experience:
3+ years of experience as an Operations Assistant, Manager, or similar role.
Bachelor's or master's degree required.
Experience within the telecommunications industry preferred.
Knowledge of organizational effectiveness and operations management.
Experience budgeting and forecasting.
Familiarity with business and financial principals.
Excellent communication and leadership ability.
Outstanding organizational skills.
NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:
Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.
Basic LifeInsurance and Short-Term Disability Insurance are fully funded by the company.
401(k)Plan with Employer Matching immediate vesting.
