Culligan International

Operations Manager

Culligan International$80K — $90K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of residential plumbing experience preferred
  • Strong written and verbal communication skills
  • Ability to collaborate with all levels of management
  • Motivated self-starter with leadership abilities
  • Valid driver's license with clean driving record
  • Excellent time management and multitasking skills
  • Proficiency in Microsoft Office (Excel, Outlook, Word)

Responsibilities

  • Lead daily operations and enhance branch profitability
  • Ensure safe vehicle operation and DOT compliance
  • Diagnose, install, and service water treatment systems
  • Supervise and schedule warehouse and field service staff
  • Oversee delivery routes and service appointments
  • Control overtime and manage temporary labor
  • Recruit, train, and develop service team members
  • Ensure accountability and enforce company policies
  • Monitor local market competition and adjust strategies
  • Deliver exceptional customer service and resolve issues
  • Conduct field training and support operational goals
  • Promote a safe and compliant work environment

Benefits

  • Medical
  • Dental
  • Vision
  • 401(K) Match
  • Product Discounts
  • Tuition Reimbursement
  • Paid Time Off
  • Yearly bonus
Full Job Description
Requirements:
  • 3-5 years of residential plumbing experience (preferred)
  • Strong interpersonal and communication skills (written and verbal)
  • Proven ability to work with all levels of management
  • Motivated self-starter with effective leadership and coaching abilities
  • Valid driver's license with a clean driving record
  • Excellent time management and multitasking skills
  • Proficiency in Microsoft Office (Excel, Outlook, Word)

Key Responsibilities:
  • Lead daily operations and drive branch profitability
  • Ensure safe vehicle operation and DOT compliance
  • Diagnose, install, and service residential/commercial water treatment systems
  • Supervise and schedule warehouse and field service staff
  • Oversee routing of deliveries and service appointments for efficiency
  • Control overtime and manage temporary labor usage
  • Recruit, train, and develop service team members
  • Maintain team accountability and uphold company policies
  • Monitor local market competition and adjust strategies accordingly
  • Ensure exceptional customer service and resolve escalated issues
  • Conduct field training with service staff and support operational goals
  • Promote a safe and compliant work environment
  • Support cross-functional tasks and employee coaching as needed

Physical & Environmental Requirements:
  • Frequent walking, standing, and vehicle entry/exit
  • Ability to lift and carry heavy equipment
  • Must bend, kneel, crouch, climb, push, and pull as part of regular duties
  • Work in varying weather conditions and outdoor environments
  • Required to wear appropriate PPE

Compensation & Benefits:

Pay: $80,000-90,000K/year depending on experience

Employees of Culligan receive a competitive benefits package and exclusive privileges, including:
  • Medical
  • Dental
  • Vision
  • 401(K) Match
  • Product Discounts
  • tuition Reimbursement
  • Paid Time Off
  • Yearly bonus

Work Environment:

While performing the duties of this job, the employee frequently works in outside weather conditions and therefore could be exposed to a variety of elements.

About Culligan International

Culligan International is a provider of water treatment solutions for residential, commercial, and industrial customers. The company was founded in 1936 and is headquartered in Rosemont, Illinois. Culligan operates in over 90 countries and has a network of over 800 dealers. The company's products include water softeners, filtration systems, and bottled water delivery. Culligan is owned by private equity firm Advent International.
Learn more about Culligan International
Size
1,000 employees
Industry

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