Bachelor's degree preferred; 3 years of management experience required.
Valid driver's license with a good driving record.
High school diploma or equivalent is necessary.
Lift truck industry and territory sales experience preferred.
Strong leadership, communication, and decision-making skills are essential.
Proficiency in Microsoft Office is beneficial.
Experience in branch operations is a plus.
Responsibilities
Oversee daily branch operations and business activities.
Design and review service and parts performance policies.
Support service, parts, sales, and rental departments.
Supervise personnel in sales, rental, service, and parts departments to meet profitability goals.
Maintain direct contact with customers to ensure satisfaction for key accounts and complex transactions.
Develop sales and service strategies based on market information and collaboration with management.
Recruit, train, and develop direct reports while addressing disciplinary situations with HR.
Benefits
Competitive wages with a comprehensive benefits package.
Health, dental, vision, and prescription drug plans with company contributions.
401K plan with 100% match on the first 4% contributed, fully vested.
Company-paid life and disability benefits, with optional supplemental insurance.
Paid parental leave and 9 paid holidays.
Accrued paid vacation and sick leave based on service and position.
Tuition reimbursement up to $5,250 per year.
Full Job Description
Job Posting External
Job Duties
Oversee day-to-day branch operations and business activities.
Design and/or review service and parts performance and policies.
Oversee activities that support service, parts, sales and rental departments.
Supervise sales, rental, service and parts department personnel. Monitor performance to insure profitability goals are attained and utilization and inventory levels are appropriate.
Maintain direct contact with customers. Responsible for customer service satisfaction for key accounts, complex transactions and product/service/warranty issues or any extraordinary situation.
Develop sales and service strategies. Gather product and market information and confer with General Manager and corporate personnel. Coordinate activities and resolve issues with equipment sales, leasing, service, and parts activities.
Recruit, select, train, develop, and counsel direct reports. Make compensation recommendations. Identify training opportunities. Coordinate with the Human Resources Department to address any disciplinary situations.
Minimum Qualifications
Bachelor degree preferred with three years of management experience.
Valid driver's license, good driving record, and ability to safely operate lift trucks.
High school diploma or equivalent
Preferred Qualifications
Lift truck industry and territory sales experience preferred.
Leadership, communication, time management, judgment, and decision-making skills.
Microsoft Office experience
Branch operations experience.
Good working knowledge of the company, products, customers and suppliers and the understanding of how each of these areas affects one another.
Prior work experience within each of the departments of a branch organization.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:
Competitive Wages. The anticipated starting pay range for the position is $2,773.00 to $2,884.00 per week, but is commensurate with skills and related experience,
Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
Health Savings Accounts and Flexible Spending Accounts,
401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
Paid Parental Leave
9 Paid Holidays,
Paid Vacation accrued at a rate based on length of service and position,
Paid Sick Leave,
Birthday Pay for Non-Exempt employees,
Tuition Reimbursement up to $5,250 per calendar year,
and much more.
About Crown Equipment Corporation
Crown Equipment Corporation is a manufacturer of material handling equipment. The company was founded in 1945 and is headquartered in New Bremen, Ohio. Crown Equipment offers a wide range of products including forklifts, pallet jacks, and reach trucks. The company also provides warehouse design and automation services. Crown Equipment's products are sold through a network of dealers and distributors across the United States and internationally.
