Operations Manager

Coram AI

$90K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in workplace, office, or people operations, ideally in a fast-growing organization
  • Proven track record managing office operations across multiple locations
  • Skilled in people operations including onboarding and employee lifecycle management
  • Experience hiring, mentoring, and managing a small team
  • Hands-on operator capable of bringing structure to ambiguous situations
  • Willingness to work onsite five days a week at Sunnyvale HQ

Responsibilities

  • Own workplace operations, including facilities, AV, supplies, vendors, and insurances
  • Lead office events and offsites, and manage the workplace budget across locations
  • Oversee office moves, buildouts, and space planning as the company grows
  • Collaborate closely with IT and security teams for seamless operations
  • Manage the employee experience throughout the lifecycle, including onboarding and offboarding
  • Support managers with HRIS, benefits coordination, policies, and compliance administration
  • Hire, mentor, and manage a small team as the operational function scales

Benefits

  • Opportunity to make a significant impact in a fast-growing company
  • Hands-on, high-ownership work environment
  • Direct involvement in shaping workplace culture and employee experience
  • Potential for role leveling based on experience
  • Unique chance to work closely with diverse teams and departments
Full Job Description
The Role

We are looking for someone to own the operational backbone of Coram day to day: our offices and the people operations that run on top of them. As we grow fast across multiple locations, you will make sure our spaces, systems, and team experience scale with us. This is a hands-on, high-ownership role based onsite at our Sunnyvale HQ five days a week.

On the office side, you will own workplace operations end to end: facilities, AV, supplies, vendors, and insurance; office events and offsites; travel; and the workplace budget across our locations. You will lead moves, buildouts, and space planning as we grow, and partner closely with IT and security.

On the people side, you will own the employee experience across the lifecycle: onboarding, the day-to-day people-operations admin (HRIS, benefits coordination, policies, and compliance), and offboarding, while supporting managers across the team. You will hire, mentor, and manage a small team as the function scales.

We are open to leveling this role to the right person, from a hands-on manager to a more senior workplace and people operations leader.

Requirements
  • 6+ years of workplace, office, or people operations experience, ideally at a fast-growing company
  • a track record of owning office or workplace operations across one or more locations (facilities, vendors, events, space planning, and budgets)
  • experience with people operations, including onboarding, the employee lifecycle, and the day-to-day admin that supports a team
  • experience hiring, mentoring, or managing a small team
  • a hands-on operator who has helped a company scale and brings structure to ambiguity
  • able to work onsite five days a week at our Sunnyvale HQ

Personal Characteristics
  • Owner - you treat the office and the team as your own and take end-to-end responsibility.
  • Hands-on - happy to do the work yourself, not just delegate it.
  • Calm in chaos - you bring structure and follow-through as the company scales.
  • People-first - you care deeply about how it feels to work here.
  • Adaptable - comfortable with shifting priorities and wearing many hats.

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