Hands-on understanding of ready-mix operations is strongly preferred
Proven management experience in dispatch, logistics, or high-paced operations
Working knowledge of plant maintenance including welding and electrical systems
Strong background in customer service and relationship building
Tech-savvy with proficiency in Microsoft Office and dispatch systems
Experience in construction or project management is a plus.
Responsibilities
Oversee daily production and delivery across multiple concrete plants to ensure efficiency
Guide dispatch teams to optimize scheduling and on-time delivery
Implement and manage effective preventative maintenance programs
Build and maintain strong customer relationships, addressing concerns promptly
Utilize technology for performance data analysis and informed decision-making
Mentor and develop high-performance teams within the organization
Ensure compliance with safety and quality standards across the district
Monitor budgets and operational performance to drive improvements.
Benefits
Inclusive culture fostering accountability and growth
Opportunities for professional development and career advancement
Focus on safety, quality, and clean operations as core company principles
Emphasis on technology and data-driven decision making
Strong alignment with customer success and community engagement.
Full Job Description
Your Mission & Key Responsibilities
Lead Multi-Plant Operations: Oversee daily production, dispatch, maintenance, and delivery functions across multiple ready-mix concrete plants. Ensure operational efficiency, cost control, and consistent execution.
Master Dispatch & Logistics: Guide dispatch teams to optimize scheduling, routing, and on-time delivery. Balance customer needs with operational capacity in real time.
Drive Plant Maintenance Excellence: Ensure preventative maintenance programs are executed effectively. Oversee plant upkeep-including welding, electrical, and plumbing systems-to minimize downtime and protect operational continuity.
Champion Customer Success: Build and maintain strong customer relationships. Address concerns quickly and professionally, always with a solutions-oriented mindset.
Leverage Technology: Use dispatch systems, reporting tools, Microsoft Office, and operational software to analyze performance data, monitor KPIs, manage costs, and drive informed decision-making.
Build & Develop High-Performance Teams: Coach and mentor plant managers, supervisors, drivers, and dispatch personnel. Foster a culture of accountability, growth, and continuous improvement.
Own Safety & Quality Standards: Embody and enforce SRM's 5 Principles: Safety, Quality, Kindness, Cleanliness, and being a Go-Getter. Ensure compliance with DOT, environmental, and company standards across your district.
Drive Financial Performance: Monitor budgets, material costs, labor efficiency, equipment utilization, and district profitability. Turn operational data into actionable improvements.
What Sets You Apart
Concrete / Ready Mix Experience (Preferred): Hands-on understanding of ready-mix operations, batching, delivery logistics, and plant functionality is strongly preferred.
Dispatch & Operational Leadership: Proven experience managing dispatch, logistics, or high-paced operations where coordination and timing are critical.
Maintenance Knowledge: Working knowledge of plant maintenance, including welding, electrical systems, and plumbing infrastructure. Ability to lead preventative maintenance efforts and oversee repairs.
Strong Customer Service Background: Experience building and maintaining client relationships, resolving challenges, and representing operations in a professional and solution-driven manner.
Tech-Savvy & Data-Driven: Comfortable using Microsoft Office, dispatch software, reporting systems, and digital tools to manage performance and communication.
Leadership with Character: 5+ years of leadership experience preferred. You lead with accountability, integrity, and consistency. You know how to build trust, set expectations, and hold teams to high standards.
Construction / Project Management Experience (Considered): Candidates with strong construction or project management backgrounds will be considered if they bring operational leadership ability and cultural alignment with SRM's values.
