Location: Alberta
Type: Full-time, Permanent
Salary: $100,000 - $125,000 + bonus
Lead a multi-site portfolio for Canada's leading janitorial and maintenance services provider.We're looking for experienced Operations Managers to own a large regional portfolios in Alberta. This is a leadership role with real P&L accountability, a strong operational team behind you, and room to shape how your region grows.
What you'll do- Lead, coach and develop Site Managers and Assistant Site Managers to hit monthly, quarterly and annual productivity and performance targets
- Own your region's budgets: build quarterly and annual forecasts, review monthly P&Ls, and control costs to stop revenue leakage
- Track site KPIs and turn the data into action on productivity, client satisfaction and service quality
- Build long-term client relationships and take part in new contract negotiations
- Hire, onboard and train site leadership, and oversee new-hire training across your region
- Make sure every location is properly staffed, professionally managed and compliant with BEST standards, employment standards and OH&S requirements
- Plan succession and develop talent so your region is ready to grow
- Act as the link between head office and the field, putting company initiatives into practice and reporting on operational performance to senior leadership
- Improve procedures and service systems in line with industry trends
What you bring- 5+ years of multi-site operations leadership in a service environment, with direct responsibility for financials, budgets, safety and HR
- Experience in janitorial, facilities management, building services or a similar contract-services industry (strongly preferred)
- Working knowledge of the Employment Standards Act and Occupational Health and Safety legislation
- A good read on income statements, forecasts and budgets, plus strong MS Office skills
- A servant-leadership style: you build teams that perform and stay
- Excellent written and verbal communication with staff, head office and clients
- The ability to analyze, prioritize, negotiate and deliver on strategic goals while priorities shift
- A business-related post-secondary degree
- A valid driver's licence with an acceptable driver's abstract
- Willingness to respond to urgent business needs outside regular hours
Why BEST- A nationally recognized culture and nine consecutive years as a Best Managed Company
- Ownership of a significant regional portfolio with the support of an established organization
- Clear paths for growth as we continue to expand
- Benefits Package, RSP Match, Car Allowance
Ready to lead? Apply with your resume.
