Experience in Operations, Strategy, or Chief of Staff roles in high-growth startups or tech environments.
Proven ability to tackle complex, unstructured problems and drive initiatives to completion.
Understanding of contracts, compliance, and risk management with strong organizational skills.
Skilled in designing scalable operational processes to support growth.
Technical literacy for effective communication across diverse teams and stakeholders.
Strong verbal and written communication skills with a focus on clarity and action.
Highly organized and adaptable, capable of managing multiple concurrent projects.
Responsibilities
Collaborate with leadership to identify and resolve operational inefficiencies.
Independently manage high-impact projects from inception to delivery.
Develop and enhance operational systems across finance, hiring, and compliance.
Oversee daily financial operations and analyze budgetary impacts.
Review and assess documents to identify and flag potential risks.
Research and implement core operational tools, managing compliance rollouts effectively.
Plan logistics for company events and team off-sites to foster team cohesion.
Benefits
Full benefits package including health, dental, and vision.
401k plan with company matching.
Unlimited paid time off to promote work-life balance.
Daily meals provided in the office.
Access to on-site gym facilities.
Opportunities for team off-sites to strengthen collaboration.
Full Job Description
High-growth biotech data infrastructure company is looking for an Operations Manager. This is an exciting time to join a collaborative, fast-moving team and take on diverse, high-impact work from day one. In this role, you'll act as a force multiplier alongside the COO and Chief of Staff, independently scoping and running operational projects end-to-end across special projects, finance, and HR/people operations. You'll evaluate and implement new systems, flag risks in customer contracts, project-manage compliance initiatives, tighten financial and operational processes, and plan company events and off-sites, bringing structure to ambiguity and driving work to completion without waiting for direction. Someone with a do-whatever-it-takes attitude who is highly autonomous, resourceful, and thrives where priorities shift quickly. Previous experience in operations, strategy, or a similar role at a high-growth startup is preferred, and there's significant room to grow as the company scales. This is an in-office role based in San Francisco's Mission Bay. 160-200K DOE + equity, full benefits, 401k, unlimited PTO, daily meals, on-site gym, and team off-sites.
Responsibilities:
Partner closely with senior leadership to identify operational bottlenecks, bring structure to complex and ambiguous problems, and drive solutions through completion.
Independently scope and run high-impact projects from initial research and planning through execution, delivering a strong end result.
Build, improve, and scale operational systems, processes, and documentation across core functions including finance, hiring, legal, compliance, and vendor management, designing solutions that people will actually use.
Own day-to-day financial operations by tracking budgets, spend, burn, and runway, pressure-testing trade-offs, evaluating areas like variable compensation design, and providing clear, timely reporting to support decisions.
Review operational, legal, and commercial documents such as customer contracts, statements of work, and data protection agreements, flagging risks and surfacing the key considerations leadership needs to weigh.
Research, evaluate, and implement core operational tools such as applicant tracking and expense management systems, and project-manage compliance initiatives, audits, and cross-functional rollouts from start to finish.
Plan and execute company events and team off-sites, owning logistics, vendors, budgets, and coordination across a globally distributed team.
Support hiring by conducting screening calls and coordinating recruiting across technical and non-technical roles, and help keep people and immigration operations organized as the team grows.
Coordinate across technical, product, commercial, scientific, and operational stakeholders to keep priorities aligned, communicate progress proactively, and close loops on your own.
Assess quickly when work should be handled internally or through outside partners, and manage vendors or resources to deliver high-quality outcomes efficiently.
Qualifications:
Experience in an Operations, Strategy, Chief of Staff, or similarly broad role within a fast-paced startup, technology, AI, SaaS, data, or high-growth environment.
Demonstrated ability to independently solve complex, unstructured problems, make sound decisions with incomplete information, and take ownership from initial assessment through final execution.
Familiarity with contracts, compliance requirements, vendor management, and risk assessment, with the ability to organize information clearly and escalate issues appropriately.
Ability to design and improve scalable operational systems that balance speed, clarity, accountability, and flexibility as an organization grows.
Strong technical literacy and the ability to communicate effectively with a wide range of stakeholders, including executives, engineers, product teams, sales teams, operations professionals, and external partners.
Excellent written and verbal communication skills, with a concise, clear, and action-oriented approach.
Highly organized, adaptable, detail-oriented, and able to manage multiple high-priority projects in a rapidly changing environment.
A proactive, resourceful, and high-integrity working style, with a strong bias toward action, iteration, and continuous improvement.
Fluent with tools like Google Workspace, Notion, and Slack, and ideally use AI tools to make your own work faster and better.
