Job DescriptionWe are seeking an experienced Operations Manager, Accessory Line to lead the operational setup and ongoing management of our shower accessory business. This role will develop a scalable supply chain and distribution model, establish inventory and transportation strategies, coordinate vendor performance, and oversee daily operations to support exceptional customer service, operational efficiency, and profitable growth.
Responsibilities- Lead the operational setup and launch of the accessory business, developing a scalable end-to-end supply chain and distribution model aligned with commercial requirements and growth plans.
- Define inventory and stocking strategies, including product segmentation, replenishment principles, stock levels, and service targets, while balancing customer demand, working capital, and operating costs.
- Develop and continuously optimize the distribution network, including delivery-hub locations and transportation strategies across parcel, less-than-truckload (LTL), and other delivery solutions.
- Partner with Commercial, Procurement, Customer Service, Finance, and other stakeholders to establish operating requirements, processes, service expectations, and performance targets.
- Manage day-to-day operations and lead the team, establishing clear responsibilities, standard processes, accountability, and a strong focus on customer service, quality, productivity, and cost.
- Establish and monitor operational KPIs, identify performance gaps and root causes, and lead measurable improvements across inventory, distribution, transportation, and supplier performance.
- Develop data-driven recommendations and business cases for changes to the distribution footprint, inventory strategy, resources, systems, transportation, and other investments needed to support profitable growth.
- Perform assigned tasks in conformance with procedures and instructions established in the Business Management System (BMS) and in compliance with applicable Environmental, Health, and Safety (EHS) regulatory requirements.
- Perform other related duties as assigned.
What's in it for you- In this role, you will earn a competitive salary ranging from $$125,000 to $145,000 per year, depending on your experience and qualifications.
- This position is also eligible for an annual discretionary bonus, which is a variable percentage of your base salary, based on individual performance and company results.
- FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles
- 17 Days of paid, sick and vacation time annually (days are prorated in year one).
- 401K retirement with up to 6% matching program.
- Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services.
- Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more.
Qualifications- Bachelor's degree in Supply Chain Management, Operations Management, Logistics, Business Administration, Engineering, or a related field preferred; an equivalent combination of education and experience may be considered. High school diploma or equivalent required.
- Seven or more years of progressively responsible experience in supply chain, distribution, logistics, or operations management, including at least three years of experience leading teams.
- Experience developing inventory and replenishment strategies, managing distribution and transportation operations, coordinating supplier performance, and establishing or scaling business operations.
- Experience supporting a multi-location distribution network and parcel and LTL transportation preferred; experience in accessories, building materials, or a related product-distribution business is a plus.
- Strong analytical, financial, leadership, project-management, and cross-functional collaboration skills, with the ability to develop business cases and translate operational data into measurable improvements.
- Proficiency with Microsoft Office applications, including advanced Excel skills, and experience with ERP and inventory-management systems; familiarity with WMS, TMS, and Power BI is preferred.
- Professional certification in supply chain, logistics, or continuous improvement, such as APICS CSCP, CPIM, or Lean Six Sigma, is preferred.
- Ability to travel as needed to support business setup, distribution locations, supplier coordination, and ongoing operational requirements.
MAPEIP2