Amerisource Bergen

Operations Manager

Amerisource Bergen$80K — $95K *
Cary, NC 27513In-Person
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or equivalent experience.
  • 5+ years of related experience, with at least 2 years in a supervisory role.
  • Strong understanding of Cold Chain Management and associated regulations.
  • Experience in training and managing staff onboarding and offboarding processes.
  • Holds or understands HAZMAT Certification requirements.

Responsibilities

  • Manage recruiting, hiring, and retention of talented staff.
  • Develop onboarding and training programs for employees.
  • Ensure compliance with SOPs and business practices.
  • Create and implement local operational policies to ensure quality.
  • Collaborate with national and global teams to enhance business strategies and resolve issues.
  • Oversee the delegation of responsibilities related to shipment management.
  • Monitor station activities and manage resources effectively.

Benefits

  • Comprehensive medical, dental, and vision care.
  • Support for working families, including adoption and infertility assistance.
  • Paid parental and caregiver leave.
  • Variety of training and professional development programs.
  • Opportunities for mentorship and community engagement activities.
Full Job Description


Job Details

Location:

This position is located onsite at our facility in Cary, NC. There is no option for remote or hybrid work.

This role is in support of Cencora's global logistics and storage services marketed through our World Courier business.

World Courier is a provider of premium logistics services and the leading global specialty supplier of transportation, storage and distribution services for multinational biopharmaceutical clinical trials. With more than 2,500 employees in more than 50 countries, we combine our global reach with a local presence.
  • Recruiting, Hiring and maintaining talented human resources.
  • Developing new employees and overseeing the training of staff in handling procedures including timely recurrent training to meet the developing needs of our business.
  • Ensuring compliance with all relevant SOP's and good business practices.
  • Developing local operational procedures and policies that ensure quality within the organization.
  • Quarterly review of processes and workflows.
  • Collaborating, both nationally and globally, with other managers to develop business strategies, resolve issues and support growth
  • Delegation of responsibilities to ensure all shipments in transit through the station are properly managed.
  • Monitoring station activity, identifying needs for resources, managing station costs and ensuring quality objectives are maintained.
  • Ensuring that critical cold chain requirements are met. Qualifying and maintaining equipment that supports our business.
  • Complying with FAA, TSA, FDA and other regulations that impact our organization.
  • Troubleshooting and problem management ( Agent relations, CAPA assessments & root causes, etc.).
  • Conducting performance reviews and evaluations with the goal of assessing employee performance and identifying areas for professional development (Succession planning for direct reports).
  • Quarterly Compensation reviews for direct reports.
  • Fostering a cooperative and harmonious workplace while preserving high employee morale (Team recognition, True Blues, celebrate Team wins).
  • Managing office expenses.
  • Meeting company reporting deadline.
  • KPI Review.
  • Maintaining local vendor relationships and ensuring quality standards (Review contracts with vendors/carries/agents and drive rate negotiations/cost saving opportunities).
  • Understanding and implementing new technology to increase performance and productivity.


Education and Experience:
  • Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, human resources or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
  • Requires 5+ years directly related and progressively responsible experience, including 2+ years at a supervisory level.


Minimum Skills and Abilities:
  • Professional manner and sense of urgency.
  • Excellent interpersonal and communication skills.
  • Strong organizational and time management skills.
  • Exceptional work ethic and team leader.
  • Professional and approachable demeanor.
  • Full understanding of Cold Chain Management.
  • Training, Onboarding/Offboarding of associates.
  • Environmental Health & Safety awareness.
  • Security and Access Control Awareness.
  • Natural disasters response plans and awareness.
  • HAZMAT Certification (or understanding thereof).


What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Affiliated Companies
Affiliated Companies: World Courier Inc

About Amerisource Bergen

AmerisourceBergen Corporation is a pharmaceutical distribution company headquartered in Chesterbrook, Pennsylvania. It was founded in 2001 through the merger of AmeriSource Health Corporation and Bergen Brunswig Corporation. The company distributes a wide range of pharmaceutical products, including brand-name and generic drugs, specialty drugs, and over-the-counter medications. AmerisourceBergen serves healthcare providers, including hospitals, pharmacies, and physician practices, as well as pharmaceutical manufacturers. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about Amerisource Bergen
Size
21,000 employees
Industry

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