Operations

Long Lake

• $100K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in commercial operations or analytics
  • Strong analytical skills with the ability to interpret complex data
  • Ability to work closely with management teams and drive execution
  • Experience with budget creation and financial forecasting
  • Familiarity with AI technologies and their application in business processes

Responsibilities

  • Analyze budgets, forecasts, and KPI reports to identify performance trends
  • Collaborate with management to diagnose sales pipeline issues and improve conversion rates
  • Evaluate marketing expenditures and adjust strategies for optimal ROI
  • Coordinate with the technology team to implement AI solutions for business workflows
  • Lead initiatives from problem identification through to execution and measurement

Benefits

  • Opportunity to work directly with business management teams
  • Engagement in real-world problem-solving with measurable outcomes
  • Exposure to and use of advanced AI technology in business operations
  • Dynamic work environment conducive to innovation and teamwork
  • Potential for influence and visibility across multiple business units
Full Job Description
The Role

You will work directly with the management teams of Long Lake's businesses to solve their most important problems and drive results. The work spans commercial and operating improvement, putting Long Lake's AI platform to work in day-to-day sales, service, and operations.

The role demands speed and depth together: getting into the detail of a problem quickly, aligning with management on the answer, and owning execution until the result shows up in the numbers.

What You'll Do

Part of the work is analytical: budgets, forecasts, KPI reporting, and knowing the operating data well enough to see where a business is winning and losing. Most of it is execution alongside management teams.

Problems you might work on:
  • Building a budget and forecast that management trusts and uses to make decisions
  • Diagnosing why a sales pipeline is not converting, fixing the process, and putting reporting in place to hold it accountable
  • Evaluating marketing spend and channel performance, and reallocating to what pays back
  • Working with Long Lake's technology team to move a customer service or finance workflow onto our AI platform, and driving adoption until it is the default
  • Taking an initiative with no clear owner from problem definition through execution


What Success Looks Like
  • Revenue growth and margins improve measurably in the businesses you support
  • Management teams treat you as part of their leadership team and bring you their hardest problems
  • Budgets, forecasts, and KPI reporting are accurate and drive decisions
  • Sales and marketing execution is measurable and accountable
  • Something you built in one business has been rolled out to others

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