5+ years of experience in strategy, operations, or business roles in high-ownership environments.
Experience in SaaS, consumer technology, or fintech sectors.
Proven ability to lead cross-functional initiatives in fast-paced settings.
Strong analytical and strategic problem-solving skills.
High comfort with AI tools and a proactive approach to using them.
Responsibilities
Run executive operating meetings and prepare metrics for decision-making.
Translate company goals into actionable frameworks like OKRs and KPIs.
Evaluate and execute partnership opportunities through market research and planning.
Lead cross-functional projects that drive company growth and innovation.
Utilize AI tools to enhance workflow and team efficiency.
Develop playbooks and dashboards to improve operational clarity and accountability.
Benefits
100% premium coverage for employee medical insurance and 99% for family members.
401k plan with up to 4% match and immediate vesting.
Paid leave for new parents.
Learning & Development stipend for employees.
Generous paid time off including 11 holidays, winter break, and volunteer time off.
Flexible remote working environment.
Full Job Description
Operations Lead, Strategic Growth Initiatives
Department: Strategy
Employment Type: Permanent - Full Time
Location: Remote USA - In Tandem
Compensation: $160,000 - $180,000 / year
Description
As an Operations Lead, Strategic Growth Initiatives, you will be a strategic operator who brings structure to ambiguity, aligns cross-functional teams, and moves high-priority growth initiatives from idea to execution. Reporting to the VP of Operations, you will work across Product, Go-To-Market, Operations, Partnerships, Finance, Legal, and leadership to strengthen how In Tandem executes. You will move fluidly between strategy and hands-on implementation, using AI as a practical tool to increase speed, quality, and operating leverage.
What you will accomplish:
Run a tight executive operating cadence, including weekly leadership meetings, monthly business reviews, board preparation, leadership offsites, and the metrics and narratives that anchor decision-making.
Turn company goals into clear operating frameworks such as OKRs and KPIs, surface risks early, and drive follow-through on decisions and commitments.
Evaluate and execute partnership and business development opportunities through market mapping, research, opportunity sizing, diligence, outreach preparation, testing, and execution planning.
Lead high-priority, cross-functional special projects that matter to company growth, from strategic analyses and process redesigns to product launches, commercial experiments, and new-market opportunities.
Use AI tools daily to accelerate research, synthesis, planning, documentation, communication, and workflow design; build lightweight AI-enabled workflows, prompts, templates, and internal tools that help teams move faster.
Create repeatable playbooks, dashboards, launch plans, operating metrics, and other systems that improve clarity, accountability, speed, and measurement as the company grows.
Who you are:
A high-ownership operator who is energized by ambiguity and can create structure without waiting for perfectly defined responsibilities.
A structured, analytical problem-solver with strong business judgment who can move from sizing an opportunity to making sure the right follow-ups actually happen.
A trusted cross-functional partner who builds credibility across Product, GTM, Operations, Finance, Legal, Partnerships, and leadership.
Action-oriented and comfortable getting into the details; you care as much about implementation and outcomes as you do about the quality of the strategy.
Curious and pragmatic about AI, with a habit of actively using new tools to improve your own work and the way teams operate.
What you bring:
5+ years of experience across strategy, operations, product operations, business operations, growth, partnerships, consulting, investing, banking, or a similarly high-ownership environment.
Ideally, a mix of strategy training and meaningful operating experience inside a company-for example, consulting or investing followed by 1-2 years in an operations, growth, product, partnerships, or business role.
Experience in SaaS, consumer technology, marketplaces, healthcare technology, fintech, or another technology-enabled business.
Proven ability to lead cross-functional initiatives in fast-moving environments while managing multiple workstreams, stakeholders, and deadlines.
High comfort with AI tools and genuine curiosity about how AI can improve business operations, productivity, and decision-making.
Nice to have: experience working closely with Product and Engineering; partnerships, BD, channel strategy, or ecosystem development; automation/workflow platforms such as Claude, Notion AI, Airtable, or Zapier; and building dashboards, operating metrics, launch plans, internal playbooks, or executive reporting.
What we're not looking for:
Someone who has only advised from the outside and has not owned execution inside a company.
Someone who is purely a project manager without strong strategic, analytical, or commercial judgment.
Someone who is interested in AI only conceptually, but does not actively use AI tools in their own work.
Someone who needs highly defined responsibilities and struggles with ambiguity.
Someone who produces strategy documents but does not enjoy driving implementation.
How We Support You:
Medical: In Tandem pays 100% of the premium for employees AND 99% for all additional family members
401k: Up to a 4% match with immediate vesting
Paid leave for all new parents
Learning & Development stipend for employees
Paid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day)
Personal Time Off: 15 days for 0-1 years of employment + 20 days for 1-3 years of employment
Supportive and flexible working environment - work from anywhere!
